[Remote] Senior Implementation Manager at Drata

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

7+ years of experience in software implementation, consulting, or customer delivery roles
Proven track record of managing complex, multi-stakeholder SaaS implementations
3+ years of experience leading enterprise or compliance-focused implementations
Experience in security, GRC, or identity and access management environments
Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP

Responsibilities

Lead end-to-end delivery for Drata’s largest and most complex enterprise customers
Define success plans, manage milestones, and ensure high-quality, on-time delivery
Drive measurable outcomes in customer time-to-value, adoption, and satisfaction
Identify patterns and opportunities to evolve Drata’s onboarding methodology, tools, and playbooks
Partner with PS leadership to operationalize metrics and refine delivery frameworks
Serve as a trusted advisor and executive-facing point of contact for customers
Anticipate customer needs and guide strategic decisions to maximize customer success
Configure and optimize the Drata platform to align with complex enterprise environments
Partner with Solutions Architects and Product teams to troubleshoot challenges
Act as a mentor, coach, and escalation point for Implementation Managers
Contribute to internal enablement through training materials, documentation, and collaboration sessions
Collaborate with Sales, Product, Engineering, and Customer Success to ensure seamless communication
Represent the customer voice in internal discussions to drive continuous improvement and product innovation

Skills

Drata

Automates security and compliance processes

About Drata

Drata provides a platform that automates security and compliance processes for companies, helping them achieve and maintain continuous compliance with standards like SOC 2, ISO 27001, and HIPAA. The platform works by integrating with over 75 different technologies to continuously monitor a company's security posture and collect evidence needed for compliance audits. This automation reduces the need for manual tasks, such as taking screenshots and managing spreadsheets, making the compliance process more efficient. Drata primarily serves fast-growing technology and SaaS companies that face challenges in managing compliance due to rapid growth and complex regulations. Unlike its competitors, Drata focuses on providing a comprehensive, integrated solution that ensures clients are always audit-ready. The goal of Drata is to simplify compliance management, allowing businesses to save time and resources while building trust with their customers.

San Diego, CaliforniaHeadquarters

2020Year Founded

$319.2MTotal Funding

SERIES_CCompany Stage

Enterprise Software, CybersecurityIndustries

501-1,000Employees

Benefits

Health benefits

Learning enrichment stipends

Flexible PTO

Work from home stipend

401k

Parental leave

Risks

Integration challenges from acquisitions like oak9 may disrupt service delivery.

AI-generated responses in compliance may face client resistance over accuracy concerns.

Rapid platform expansion could strain infrastructure, risking service outages.

Differentiation

Drata automates compliance with over 75 technology integrations, streamlining audit readiness.

Founded in 2020, Drata focuses on continuous compliance for fast-growing tech companies.

Drata's AI-driven solutions reduce manual compliance tasks, enhancing efficiency and accuracy.

Upsides

Drata's acquisition of oak9 integrates compliance into the software development lifecycle.

AI Questionnaire Automation accelerates sales cycles by minimizing security review delays.

Strategic alliances, like with 360 Advanced, expand Drata's market reach and service offerings.

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