Professional Services Consultant at Proofpoint

Brazil

Proofpoint Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
CybersecurityIndustries

Requirements

  • Working understanding of IT consulting or related experience
  • Demonstrated ability to ensure successful service delivery and customer success for Data Security products
  • Subject matter expertise on information security models, best practices, and operational strategies
  • Confidence in working with technical resources, analysts, project sponsors, and executive levels
  • Ability to provide excellent service delivery and communication, including product deliverables, conference calls/meetings, consulting process reviews/workshops, and briefings
  • Ability to work with non-technical managers to develop technical and business requirements for custom data security programs

Responsibilities

  • Oversee implementations and consultative engagements for Proofpoint Data Security products (DSPM, ITM On-Premise and SaaS, Email DLP, Endpoint DLP, CASB, SaaS Isolation & AAC, Proofpoint Isolation)
  • Develop new services and implement best practices
  • Assist in customer escalations as needed
  • Thoroughly scope engagements by assessing client’s operations and business processes, gathering key business and functional requirements, and making recommendations to optimize Proofpoint technologies
  • Provide strategic program design solutions to help clients identify, protect, monitor, and manage their most protected data and people
  • Work with Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations
  • Work closely with sales organization to ensure customer needs are met and maintain high customer satisfaction
  • Present updates to management identifying risks, challenges, and proposed solutions

Skills

DSPM
ITM
Email DLP
Endpoint DLP
CASB
SaaS Isolation
AAC
Proofpoint Isolation
Data Security
Cybersecurity
Professional Services
Implementation
Consulting

Proofpoint

Cybersecurity solutions for email and digital communication

About Proofpoint

Proofpoint specializes in cybersecurity, focusing on protecting organizations from advanced threats and compliance risks. The company offers a range of solutions that secure email, social media, and other digital communication channels against cyber threats like phishing, malware, and ransomware. Its products work by utilizing advanced technologies, including machine learning and artificial intelligence, to detect and respond to threats in real-time. Proofpoint differentiates itself from competitors by providing user-friendly solutions that easily integrate into existing IT systems, along with subscription-based services that allow clients to select service tiers tailored to their needs. The company's goal is to enhance the cybersecurity defenses of various organizations, from large enterprises to small businesses, ensuring their digital communications remain secure.

Sunnyvale, CaliforniaHeadquarters
2002Year Founded
$55.4MTotal Funding
IPOCompany Stage
Cybersecurity, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Health, dental, & vision
Employer-paid life, disability & employee assistance programs
Unlimited PTO
401K match
Remote work option

Risks

Integration challenges with Tessian and Illusive could disrupt operations.
Regulatory scrutiny may delay acquisition closings, affecting strategic plans.
Reliance on AI poses risks if technologies fail to adapt to new threats.

Differentiation

Proofpoint leverages AI and machine learning for real-time threat detection.
The company offers a comprehensive suite of cybersecurity solutions for digital communication.
Proofpoint's subscription-based model ensures recurring revenue and flexible service tiers.

Upsides

Acquisitions of Tessian and Illusive enhance AI-driven threat protection capabilities.
Growing demand for ITDR solutions boosts Proofpoint's market position.
Increased focus on AI-driven email security solutions aligns with industry trends.

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