Professional Services Consultant at Proofpoint

Brazil

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

CybersecurityIndustries

Requirements

Working understanding of IT consulting or related experience
Demonstrated ability to ensure successful service delivery and customer success for Data Security products
Subject matter expertise on information security models, best practices, and operational strategies
Confidence in working with technical resources, analysts, project sponsors, and executive levels
Ability to provide excellent service delivery and communication, including product deliverables, conference calls/meetings, consulting process reviews/workshops, and briefings
Ability to work with non-technical managers to develop technical and business requirements for custom data security programs

Responsibilities

Oversee implementations and consultative engagements for Proofpoint Data Security products (DSPM, ITM On-Premise and SaaS, Email DLP, Endpoint DLP, CASB, SaaS Isolation & AAC, Proofpoint Isolation)
Develop new services and implement best practices
Assist in customer escalations as needed
Thoroughly scope engagements by assessing client’s operations and business processes, gathering key business and functional requirements, and making recommendations to optimize Proofpoint technologies
Provide strategic program design solutions to help clients identify, protect, monitor, and manage their most protected data and people
Work with Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations
Work closely with sales organization to ensure customer needs are met and maintain high customer satisfaction
Present updates to management identifying risks, challenges, and proposed solutions

Skills

Key technologies and capabilities for this role

DSPMITMEmail DLPEndpoint DLPCASBSaaS IsolationAACProofpoint IsolationData SecurityCybersecurityProfessional ServicesImplementationConsulting

Questions & Answers

Common questions about this position

What is the employment type for this role?

This is a full-time position.

Is this role remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Professional Services Consultant role?

The role requires expertise in Proofpoint Data Security products including DSPM, ITM (On-Premise and SaaS), Email DLP, Endpoint DLP, CASB, SaaS Isolation, and AAC, along with skills in service delivery, customer success, information security models, best practices, operational strategies, and communication with technical and executive stakeholders.

What are Proofpoint's core values and company culture like?

Proofpoint is guided by BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. They emphasize a global team that breaks barriers to redefine cybersecurity with a human-centric approach.

What makes a strong candidate for this Professional Services Consultant position?

The ideal candidate has demonstrated ability to ensure successful service delivery and customer success, expertise as subject matter experts in information security, and confidence in collaborating with technical resources, analysts, project sponsors, and executives.

Proofpoint

Cybersecurity solutions for email and digital communication

About Proofpoint

Proofpoint specializes in cybersecurity, focusing on protecting organizations from advanced threats and compliance risks. The company offers a range of solutions that secure email, social media, and other digital communication channels against cyber threats like phishing, malware, and ransomware. Its products work by utilizing advanced technologies, including machine learning and artificial intelligence, to detect and respond to threats in real-time. Proofpoint differentiates itself from competitors by providing user-friendly solutions that easily integrate into existing IT systems, along with subscription-based services that allow clients to select service tiers tailored to their needs. The company's goal is to enhance the cybersecurity defenses of various organizations, from large enterprises to small businesses, ensuring their digital communications remain secure.

Sunnyvale, CaliforniaHeadquarters

2002Year Founded

$55.4MTotal Funding

IPOCompany Stage

Cybersecurity, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health, dental, & vision

Employer-paid life, disability & employee assistance programs

Unlimited PTO

401K match

Remote work option

Risks

Integration challenges with Tessian and Illusive could disrupt operations.

Regulatory scrutiny may delay acquisition closings, affecting strategic plans.

Reliance on AI poses risks if technologies fail to adapt to new threats.

Differentiation

Proofpoint leverages AI and machine learning for real-time threat detection.

The company offers a comprehensive suite of cybersecurity solutions for digital communication.

Proofpoint's subscription-based model ensures recurring revenue and flexible service tiers.

Upsides

Acquisitions of Tessian and Illusive enhance AI-driven threat protection capabilities.

Growing demand for ITDR solutions boosts Proofpoint's market position.

Increased focus on AI-driven email security solutions aligns with industry trends.

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