[Remote] Professional Account Manager at Alcon

Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Eye Care, Vision Care, HealthcareIndustries

Requirements

Bachelor’s Degree or equivalent college diploma
1 – 5 years sales experience
Required travel up to 40% within territory
Must reside in British Columbia
Advanced written and verbal communication skills in English
Additional required travel within North America for conferences, educational events & training (may include evenings & weekends)
Business acumen with proven analytical ability, organizational and negotiating/networking skills
Strong business experience in Health Sciences preferably eye care arena
Strong interpersonal skills, including presentation skills
Leadership and marketing skills paired with financial understanding a strong bonus
Computer literacy in MS Office environment (PowerPoint and Excel) and experience with a computerized sales administration system
Preferred Qualifications
BSc, BA, Marketing or Finance
1 – 5 years within industry experience (eye care, medical device, pharma)

Responsibilities

Align with customers using a consultative approach to identify the needs of Eye Care Practitioners (ECPs) – which include both their patients and their businesses. Align Alcon products and services to solve for their unmet needs
Grow sales by shifting customer beliefs and behaviours to prescribe and recommend Alcon innovative products as their first-choice product lines
Provide product and technical consultation to doctors on the appropriate use of Alcon products
Develop a highly structured territory strategy and plan by following marketing strategies and leveraging a variety of data tools, including account information, territory mapping, call reporting data (SalesForce.com), Alcon sales data, with the support of the Associate Sales Director
Develop a strong executional plan and routing schedule for the territory to capitalize on revenue from the highest potential customers. Plan and execute calls daily
Develop and maintain customer relationships by responding to all customer requests within 24 hours, performing customer call follow-up activities and resolving customer issues in a timely manner
Using analytical tools available, develop business insights to customize your approach to give the best possible Alcon Experience to every customer
Collaborate with the team to conduct Regional/local conferences, aligning on priorities and responsibilities, ensuring customer engagement opportunities with key stakeholders are arranged and executed. Participate in and network with customers at conventions, educational events (may include some evenings and weekend events)
Conduct CE opportunities in territory, aligning with division counterparts where necessary, and managing all aspects of CE events
Contribute to the Regional team to help develop region-specific sales opportunities

Skills

Salesforce

Territory Management

Consultative Selling

Sales Strategy

Customer Relationship Management

Data Analysis

Account Planning

Marketing Strategy

Alcon

Specializes in eye care products and solutions

About Alcon

Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.

Geneva, SwitzerlandHeadquarters

1945Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Benefits

Medical, dental, & vision coverage

HSA Medical Plan

PTO

Paid Parental leave

401k

Retirement Plan Company Contribution

Low payroll deductions

Tuition Reimbursement Program

Annual Bonus

Free Family Contact Lens Program

12 Company Paid Holidays

Risks

FDA recall of contact lenses may harm Alcon's reputation and financial standing.

Antitrust case denial could lead to legal challenges and financial penalties.

Innovative competitors like Signal12 threaten Alcon's market share in eye care.

Differentiation

Alcon leads in eye care with a broad product portfolio and global reach.

The company invests heavily in R&D, ensuring cutting-edge vision solutions.

Alcon's commitment to diversity and inclusion strengthens its corporate culture.

Upsides

Acquisition of BELKIN Vision enhances Alcon's glaucoma treatment options with DSLT technology.

Orbis Flying Eye Hospital project boosts Alcon's global presence and eye care standards.

Recognition as a top employer in Singapore attracts and retains top talent.

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