Production Scheduler 2 at IQVIA

Taguig City, National Capital Region, Philippines

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Associate degree and/or 5–7 years in a production environment
Previous experience in production environment
Proficiency in Cybermation/ESP scheduling software package
Strong OS JCL & SDSF skill set
Basic knowledge and understanding of UNIX and NT environments
Experience with Service Now or equivalent problem management tool
Strong analytical and problem-solving skills
Strong written and verbal communication skills
Knowledge of IMS Standards and products (a plus)
Amenable to 24x7x365 shifting schedules (dayshift/nightshift, weekends, holidays) and hybrid setup

Responsibilities

Monitors the production environment (Mainframe, UNIX, LINUX, NT platforms) using established tools
Provides first level response to job failures within the production environment
Takes corrective actions when possible, according to established SOP
Escalates issues requiring second-level support using established call escalation procedures
Takes appropriate actions to ensure processes are completed according to the schedule
Documents issues into the Problem Management system and conducts follow-ups for resolutions
Informs relevant production support teams of outstanding issues requiring further follow-up
Provides updated status of current environment and activities to the next shift at daily turnover meeting
Provides shift status to manager detailing issues impacting deliveries
Provides training to new/junior analysts as required
Acts as a product-specific or procedural SME in the absence of Scheduling and/or manager onsite

Skills

Key technologies and capabilities for this role

CybermationESPJCLSDSFMainframeUNIXLinuxNT

Questions & Answers

Common questions about this position

What is the salary for the Production Scheduler 2 position?

This information is not specified in the job description.

Is this a remote position, or do I need to work on-site?

The role requires on-site support with a hybrid setup, including shifting schedules that alternate between dayshift and nightshift, covering 24 x 7 x 365 including weekends and holidays when assigned.

What skills are required for this Production Scheduler role?

Required skills include proficiency in Cybermation/ESP scheduling software, strong OS JCL & SDSF skill set, basic knowledge of UNIX and NT environments, experience with Service Now or equivalent, strong analytical and problem-solving skills, and strong written and verbal communication skills.

What is the work environment like for PC Analysts at IQVIA?

The role involves 24 x 365 on-site support in a multi-platform production environment with shifting schedules alternating between day and night shifts, including weekends and holidays, and includes shift turnover meetings and training junior analysts.

What makes a strong candidate for this Production Scheduler position?

A strong candidate has an Associate degree and 5-7 years in a production environment, previous production experience, proficiency in Cybermation/ESP, strong OS JCL & SDSF skills, and is available for hybrid on-site work with shifting schedules.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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