Product Support at Global Payments

Budapest, Hungary

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, Fintech, Financial ServicesIndustries

Proactive, structured, and detail-oriented approach
Strong analytical and problem-solving skills
Ability to work effectively in a team-oriented environment
Solid knowledge of IT tools and applications: Microsoft Office, Google Workspace, JIRA
English proficiency at minimum B2 level (both written and spoken)
Hungarian native

Provide support and administration for Value Added Services
Collaborate closely with 1st level support to resolve incidents
Work with the product team to analyze, prioritize, and address escalated issues
Coordinate with other departments as needed to ensure timely incident resolution
Support the implementation of new functionalities, including active participation in internal testing
Maintain regular communication with stakeholders in English (daily working language)
Contribute to product management processes through feedback and collaboration