Product Strategy & Operations Manager, APAC at Canary Technologies

New Zealand

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, HotelsIndustries

Requirements

4+ years in product management, strategy, or operations ideally in B2B SaaS or hospitality tech
Proven experience launching or scaling products across APAC markets
Strong operator with bias for action, excellent project management, and cross-functional collaboration
Data-driven decision maker with strong analytical skills
Fluent in English; proficiency in a major APAC language is preferred
Comfortable working across time zones with globally distributed teams; strong written communication and documentation
Familiarity with APAC payments, regulations, and localization best practices

Responsibilities

Develop and execute APAC-tailored product strategies informed by local regulations, customer behavior, and competitive dynamics
Lead regional implementations and onboarding, removing operational bottlenecks and ensuring quality launches
Drive localization efforts including translations, payments, and compliance
Partner with Sales, CS, and Marketing across APAC to capture feedback and align GTM with product
Represent APAC needs into the global roadmap and cross-functional planning
Define and track APAC-specific KPIs for adoption, retention, and ROI; analyze patterns to prioritize improvements
Build relationships with key hotel groups and regional tech partners, including PMS and payment providers
Monitor the competitive landscape and emerging tech in APAC hospitality to inform strategy

Skills

Product Strategy

Operations Management

Market Localization

Payments Integration

Regulatory Compliance

Customer Onboarding

KPI Tracking

Data Analysis

Stakeholder Management

Go-to-Market

PMS Integration

Partnership Building

Canary Technologies

Hospitality management software for hotels

About Canary Technologies

Canary Technologies specializes in hospitality management software aimed at improving the guest experience and optimizing hotel operations. Their main product is a Digital Guest Journey Platform that offers features like room upgrades, early check-in, late checkout, and other amenities, allowing hotels to provide personalized services while maximizing revenue. This platform integrates smoothly with existing hotel technologies, ensuring efficient operations. Unlike many competitors, Canary Technologies operates on a subscription-based model, providing a scalable software-as-a-service (SaaS) solution that caters to a wide range of clients, from small boutique hotels to large chains. The company's goal is to transform hotel management by enhancing guest satisfaction and driving revenue growth.

None, CaliforniaHeadquarters

2018Year Founded

$92.5MTotal Funding

SERIES_CCompany Stage

Enterprise Software, Consumer GoodsIndustries

51-200Employees

Benefits

Health insurance

Flexible working hours

Training & career development

Regular team building events

Travel stipend at Canary hotels

Internal promotions

Stocked kitchen

Risks

Emerging competition from Otelier's AP automation product challenges Canary's market share.

Guesty's $130 million funding round enhances its competitive capabilities.

Rapid AI growth in tourism increases pressure on Canary to innovate.

Differentiation

Canary Technologies offers a comprehensive Digital Guest Journey Platform for hotels.

The platform integrates seamlessly with existing hotel technology stacks.

Canary Technologies focuses on AI-driven personalization in guest services.

Upsides

Canary Technologies won eight 2025 HotelTechAwards, showcasing industry recognition.

Partnerships with BWH and TUI Hotels enhance Canary's market presence.

The rise of contactless technology adoption benefits Canary's mobile check-in solutions.

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