Product Operations Manager (UK Payroll)

Position Overview

• Location Type: Remote
• Employment Type: Full-Time
• Salary: Not specified

Deel is seeking Product Operations Managers to join their fast-growing payroll SaaS team, with a specific focus on the UK market. This role is pivotal in bridging the gap between product and operations, ensuring the payroll platform remains competitive, efficient, and aligned with the needs of local users. You will work closely with cross-functional operational teams—such as payroll operations, customer support, sales, and account management—to uncover system pain points, identify enhancement opportunities, and support the successful delivery of product updates that resonate with the UK market. Unlike a traditional Product Manager, this role does not interface directly with engineering. Instead, you will act as the operational lens into product development—surfacing requirements, designing and improving processes.

Requirements

• Requirements information not provided.

Responsibilities

• Work closely with cross-functional operational teams (payroll operations, customer support, sales, and account management) to identify system pain points.
• Identify enhancement opportunities for the payroll platform, specifically within the UK market.
• Support the successful delivery of product updates that resonate with UK users.
• Act as the operational lens into product development, surfacing requirements.
• Design and improve processes related to product delivery.

Company Information

• Company: Deel
• Industry: Software as a Service (SaaS) - Payroll
• Vision: To unlock global opportunity for every person, team, and business.
• Mission: To build the infrastructure for the future of work, enabling a more diverse and inclusive global economy.
• Global Presence: Team of 5,000 across 100+ countries, speaks 74 languages.
• Achievements:
  • CNBC Disruptor 50
  • Forbes Cloud 100
  • Deloitte Fast 500
  • Y Combinator’s top companies list
• Financials (2024):
  • Paid $11.2 billion to workers in nearly 100 currencies.
  • Provided healthcare and benefits to workers in 109 countries.
• Valuation: $12 billion
• Annual Recurring Revenue (ARR): $800 million (in just over five years)
• Customer Satisfaction: 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.