BambooHR

Payroll Support

Utah, United States

BambooHR Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Human Resources, Payroll ServicesIndustries

Requirements

Candidates should enjoy engaging in phone conversations for up to 6 hours a day, demonstrate a passion for customer care, show a desire to learn payroll, communicate clearly and concisely in both written and verbal forms, exhibit impeccable attention to detail, be tech-savvy and able to learn various software applications quickly, and be available for in-office training during a 16-week period.

Responsibilities

The Client Support Specialist for our Payroll Product will provide exceptional email and phone support for customers, offering solutions to questions regarding deductions, garnishments, and the BambooHR payroll software, researching solutions to challenging problems, helping clients integrate and utilize the software, and ensuring compliance with tax liabilities while resolving complex payroll inquiries.

Skills

Customer Support
Troubleshooting
Payroll Software
Client Communication
Research Skills
Software Integration
Attention to Detail

BambooHR

Cloud-based HR software for SMBs

About BambooHR

BambooHR provides HR software solutions specifically designed for small and medium-sized businesses (SMBs). Its cloud-based platform allows organizations to manage various HR functions, including hiring, onboarding, employee data management, time tracking, and performance management. The software is user-friendly and integrates with other HR applications, enhancing its capabilities. Clients pay a subscription fee based on the number of employees and features needed, and the BambooHR Marketplace offers additional integrations with various HR apps, allowing businesses to customize their HR solutions. The goal of BambooHR is to help SMBs streamline their HR processes and manage their workforce more effectively.

Key Metrics

Lindon, UtahHeadquarters
2008Year Founded
ACQUISITIONCompany Stage
Consulting, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Flexible Work Hours
Educational Benefits
Wellness Program

Risks

Increased competition from AI-driven HR solutions threatens BambooHR's market share.
New Chief Revenue Officer may disrupt existing client relationships.
AI-powered features may raise data privacy concerns among clients.

Differentiation

BambooHR offers a comprehensive HR platform with AI-powered features for efficiency.
The platform integrates with various HR apps, enhancing its functionality and versatility.
BambooHR's subscription model allows customization based on company size and feature needs.

Upsides

Growing demand for AI-driven HR solutions boosts BambooHR's market potential.
Expansion into Canadian payroll offerings increases BambooHR's market reach.
Integration with financial tools like QuickBooks streamlines operations for clients.

Land your dream remote job 3x faster with AI