Senior Technical Product Manager (Work Delivery Platform), Remote
AledadeSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Biotechnology, Small Business ServicesIndustries
Requirements
Candidates should have product management experience in a SaaS or technology-driven company, ideally building internal platforms, AI-powered tools, or systems that support go-to-market teams. A strong ability to translate across technical and non-technical domains is required, along with comfort working with stakeholders across the business to drive alignment and clarity.
Responsibilities
The Product Manager II will lead end-to-end product development for Jobber's Harbour platform, delivering AI-powered internal tools that provide visibility into the customer journey and enable structured feedback loops. They will own product discovery and delivery from strategy to execution, aligning cross-functional teams, and define and execute the roadmap for Harbour while balancing short-term wins with long-term innovation. The role also involves monitoring and reporting on initiative performance to senior leadership and collaborating with other PMs to prioritize key strategies for Harbour.
Skills
Product Management
AI
Customer Journey
Scalable Systems
Intelligent Systems
GTM Teams
Customer Lifecycle
Sales
Customer Success
Customer Support
Onboarding
Jobber
SaaS platform for home service management
About Jobber
Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.
Edmonton, CanadaHeadquarters
2011Year Founded
$180.7MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees
Benefits
Health Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Parental Leave
Professional Development Budget
Wellness Program
Risks
Increased competition from AI-driven platforms may reduce Jobber's market share.
Economic fluctuations could impact small businesses' ability to afford Jobber's services.
Integration issues with third-party services may lead to customer dissatisfaction.
Differentiation
Jobber offers a comprehensive SaaS platform for home service businesses.
The platform integrates AI tools like Jobber Copilot for enhanced decision-making.
Jobber's subscription model includes features like quoting, scheduling, and invoicing.
Upsides
Jobber's AI-powered Copilot enhances business strategies and operations.
The partnership with Stripe offers embedded financial services for better cash flow management.
Jobber's new marketing tools help businesses grow through online reviews and campaigns.
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