[Remote] Product Manager II, Harbour at Jobber

Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Biotechnology, Small Business ServicesIndustries

Skills

Key technologies and capabilities for this role

Product ManagementAICustomer JourneyScalable SystemsIntelligent SystemsGTM TeamsCustomer LifecycleSalesCustomer SuccessCustomer SupportOnboarding

Questions & Answers

Common questions about this position

What is the company culture like at Jobber?

Jobber's culture emphasizes transparency, inclusivity, collaboration, and innovation, and has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and other awards.

What is the mission of the Harbour Foundations team?

The Harbour Foundations team builds the internal foundation for an AI-powered customer journey, creating scalable, intelligent systems that provide GTM teams with visibility into AI-driven interactions for personalized support across the customer lifecycle.

What are the main responsibilities of the Product Manager II role?

The role involves leading key initiatives in Jobber’s AI-powered internal GTM platform Harbour, owning the roadmap and execution of features, and working closely with Engineering, Design, and GTM stakeholders to provide visibility, context, and control in AI-driven customer interactions.

Who does the Product Manager II report to?

The Product Manager II reports to the Director, Product Management - Growth.

What is the salary or compensation for this Product Manager II position?

This information is not specified in the job description.

Jobber

SaaS platform for home service management

About Jobber

Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.

Edmonton, CanadaHeadquarters

2011Year Founded

$180.7MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Parental Leave

Professional Development Budget

Wellness Program

Risks

Increased competition from AI-driven platforms may reduce Jobber's market share.

Economic fluctuations could impact small businesses' ability to afford Jobber's services.

Integration issues with third-party services may lead to customer dissatisfaction.

Differentiation

Jobber offers a comprehensive SaaS platform for home service businesses.

The platform integrates AI tools like Jobber Copilot for enhanced decision-making.

Jobber's subscription model includes features like quoting, scheduling, and invoicing.

Upsides

Jobber's AI-powered Copilot enhances business strategies and operations.

The partnership with Stripe offers embedded financial services for better cash flow management.

Jobber's new marketing tools help businesses grow through online reviews and campaigns.

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