[Remote] Senior Product Manager, Journey Experience at Apollo.io

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Technology, Sales, MarketingIndustries

Requirements

Experience thriving at the intersection of Automation, AI, UX, and Growth
Motivation to build systems that drive sustained user success at scale
Ability to work closely with design, data, prompt engineers, and lifecycle marketing teams

Responsibilities

Define vision & strategy: Own the roadmap for Journey Experience & Automation, connecting education, Assistant guidance, and re-engagement into a unified user journey
Activate lifecycle intelligence: Partner with data and activation teams to define signals, triggers, and scoring models that personalize automation nudges and educational content
Design the learning loop: Collaborate with design to embed contextual education, tutorials, and Assistant states that deepen product understanding
Scale through systems: Build a durable architecture for re-engagement, integration, and scalable user progression
Design in-product loop for Journey & Automation Education: Teach users how Apollo works and how automations deliver value; drive AI-led onboarding and persona-based experiences
Build unified library experience: Centralize, generate, and expand Plays, Prompts, Templates, and Workflows into one hub for learning, discovery, and reuse
Develop lifecycle re-engagement: Build outbound and Assistant-triggered education system that nudges users back into high-value automation actions
Partner on AI guidance & recommendations: Work with AI Assistant & Core teams to deliver contextual, proactive “Next Best Actions.”
Create progressive mastery model: Develop frameworks and metrics for user progression (“Beginner → Builder → Power User”), measuring journey health and ROI
Transform how users learn, engage, and grow with Apollo through personalized recommendations, automation, contextual guidance, and lifecycle re-engagement
Define how Apollo delivers dynamic, cross-surface guidance to adopt Apollo automations and AI-powered experiences, owning plays & prompts library experience

Skills

Key technologies and capabilities for this role

Product ManagementUser OnboardingCustomer EngagementPersonalized RecommendationsAutomationAINext Best ActionsTime-to-ValueSaaSGo-to-Market

Questions & Answers

Common questions about this position

What is the compensation for this Senior Product Manager role?

This information is not specified in the job description.

Is this Senior Product Manager position remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Senior Product Manager, Journey Experience role?

The role requires thriving at the intersection of Automation, AI, UX, and Growth, with experience in strategy and execution of advanced automation mastery, journey design, and building systems for user success at scale.

What is the company culture like at Apollo.io?

This information is not specified in the job description.

What makes a strong candidate for this Senior Product Manager position?

A strong candidate is a PM who thrives at the intersection of Automation, AI, UX, and Growth, is motivated by building systems that drive sustained user success at scale, and has experience owning strategy and execution for user engagement and retention.

Apollo.io

Sales intelligence and engagement platform

About Apollo.io

Apollo.io provides a platform designed to enhance sales processes and improve outreach for businesses. Its main features include prospecting intelligence, which helps users identify and research potential leads, and enrichment job change alerts that keep databases accurate with extensive data points. The platform also offers sales engagement analytics, allowing users to create multi-channel outreach sequences. Additionally, Apollo.io supports API integrations for data enrichment and custom workflows. Unlike many competitors, Apollo.io focuses on a subscription-based model that offers various pricing tiers, catering to both small businesses and large enterprises. The company's goal is to optimize sales strategies and increase revenue for its clients while ensuring data privacy and security through compliance with industry standards.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$244.3MTotal Funding

SERIES_DCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Financial Planning

Risks

Rapid growth may strain Apollo.io's operational capabilities and customer service.

New executive hires could lead to strategic shifts misaligned with customer expectations.

Emerging competitors like Zitadel may challenge Apollo.io's market position.

Differentiation

Apollo.io offers verified contact data for over 210 million B2B contacts.

The platform integrates sales intelligence with engagement tools in one unified solution.

Apollo.io's compliance with ISO, SOC 2, and GDPR ensures high data security standards.

Upsides

Apollo.io ranked 125 on the 2024 Deloitte Technology Fast 500 with 954% growth.

The company raised $250 million, reaching a valuation of $1.6 billion.

Apollo.io's multi-channel outreach aligns with rising sales engagement trends.

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