Product Owner
ONEOKSalary not specified
$125,000 – $200,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, PaymentsIndustries
Requirements
- Proven experience in product management and/or business development
- Experience collaborating with internal and external stakeholders
- Strong written and verbal communication skills
- Data-driven mindset with ability to leverage analytics
- Strong bias toward action
- Background in fintech or traditional financial services (bonus point)
- Understanding of Web3 ecosystems (bonus point)
- Data analytics experience (SQL, Python) (bonus point)
- Prior experience at an early-stage startup (bonus point)
Responsibilities
- Lead products end-to-end, from user research and concept exploration to development, launch, and ongoing iteration
- Collaborate with cross-functional teams to define product requirements and ensure seamless execution
- Drive product shaping, including problem definition, feature scoping, roadmap prioritization, and alignment around key goals
- Manage day-to-day operational details, including edge-case handling, internal process setup, tooling needs, and ensuring product readiness for launch
- Track product performance through metrics and qualitative feedback, identifying opportunities for improvement and steering rapid iteration cycles
- Work with external partners to deliver integrated, seamless product experiences
Skills
Key technologies and capabilities for this role
Fin
Provides insights into customer operations workflows
About Fin
Fin provides tools for companies to gain immediate insights into the performance of their customer operations teams across various software applications. Their main product is a browser plugin that tracks and analyzes workflows, allowing businesses to see how their customer experience (CX) processes function in real-time. This data helps organizations identify best practices from top-performing teams, optimize their processes, enhance agent training, and make informed decisions about technology investments. Unlike competitors, Fin focuses on delivering detailed, actionable insights that support continuous improvement in customer operations.
Colma, CaliforniaHeadquarters
2015Year Founded
$19.5MTotal Funding
SERIES_ACompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
1-10Employees
Benefits
Competitive compensation
Work from home setup stipend
Unlimited PTO
Two annual company off-sites
Insurance premiums covered at 90%
401k
Risks
Domain acquisition by James Booth may cause brand confusion for Fin.
New CEO Evan Cummack's leadership may not align with company culture.
Intensifying competition in SaaS market could challenge Fin's client retention.
Differentiation
Fin offers a turnkey browser plugin for granular business insights.
Fin optimizes CX workflows across SaaS applications for improved agent training.
Fin enables companies to replicate top performers and streamline processes.
Upsides
Increased demand for remote work solutions boosts SaaS application adoption.
AI-driven analytics tools enhance Fin's business insights capabilities.
Growing trend of integrating customer feedback aids Fin's process optimization.
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