Product Manager at Distyl AI

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecom, Travel, HealthcareIndustries

Requirements

10+ years experience
Product management experience in contact center / communications platforms
Background in growth and adoption systems (onboarding, experimentation, PLG)
Strong GTM fluency (launches, pricing, analyst engagement, positioning)
Experience in early-stage execution environments
Familiarity with applied AI products

Responsibilities

Own the Roadmap: Define and manage the roadmap for the Contact Center solution stack, with a focus on modularity and reuse
Shape the Solution: Drive SME-facing tool development (SME Workbench, Agent Assist v1, Closed-Loop Optimizer, Remedy Layer modularization)
Customer Engagement: Partner directly with flagship enterprise customers to capture feedback and validate product direction
Deployment Feedback Loops: Partner with Implementation Leads to capture learnings from deployments and codify them into scalable templates
Cross-Functional Alignment: Act as the central node between Engineering/AI, Implementation, GTM, and Strategy
Market Research & Competitive Intelligence: Track evolving trends in contact center platforms, applied AI, and vertical-specific needs
Support GTM: Collaborate with GTM teams on pricing, packaging, analyst briefings, and case studies
Instrument & Optimize: Establish usage metrics and outcome tracking, closing the loop with AI Engineers to improve performance

Skills

Product Roadmap

Modularization

Customer Engagement

Market Research

Competitive Intelligence

Cross-Functional Alignment

GTM Strategy

AI Automation

Contact Center Solutions

Deployment Optimization

SME Tools

Agent Assist

Distyl AI

Provides customized AI solutions for enterprises

About Distyl AI

Distyl.ai provides artificial intelligence solutions tailored for enterprises, focusing on enhancing productivity and streamlining operations. Their products utilize generative AI and large language models, which can be customized to fit a client's specific data, workflows, and systems. This customization allows for smooth integration with existing technologies. Distyl.ai serves a wide range of clients, including Fortune 500 companies in sectors like Consumer Packaged Goods, Retail, Healthcare, Finance, and Manufacturing, as well as federal agencies. The company’s experienced team, which includes professionals from major tech firms and top AI research institutions, enables them to create scalable solutions that meet high standards. Distyl.ai aims to unlock value for clients quickly, typically within a quarter, by providing tailored AI applications that address unique business needs.

San Francisco, CaliforniaHeadquarters

2022Year Founded

$26.3MTotal Funding

SERIES_ACompany Stage

Government & Public Sector, Enterprise Software, AI & Machine LearningIndustries

11-50Employees

Benefits

Health Insurance

Company Equity

Hybrid Work Options

Professional Development Budget

Risks

Rapid AI advancements by competitors could outpace Distyl AI's integration capabilities.

Reliance on OpenAI partnerships poses risks if partnerships are disrupted.

Complex AI integration may lead to client dissatisfaction if not managed well.

Differentiation

Distyl AI customizes AI solutions to specific client data and workflows.

The company integrates generative AI to enhance human productivity in enterprises.

Distyl AI's team includes experts from Palantir, Apple, and Microsoft.

Upsides

Recent $20M funding boosts growth and demand from Fortune 100 customers.

Strategic partnership with OpenAI enhances AI capabilities for enterprise clients.

Growing interest in AI customization drives market confidence and investment.

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