Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, TechnologyIndustries
Requirements
Ability to manage team which may include exempt and non-exempt employees
Ability to provide subject matter guidance to employees
Ability to develop processes and procedures to drive department efficiencies
Ability to assist in the development of and meeting of departmental budget
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance
Ability to work nights and weekends, variable schedule(s) and overtime as necessary
Understanding of Operating Principles and ability to apply them in job performance
Cross-functional collaboration skills
Responsibilities
Responsible for product management activities for multiple Unified Communication products, or one strategic product
Serves as a major resource to other product managers, assisting in the resolution of complex problems or leading them on larger projects
Leads cross-functional teams to envision new product features in the UCaaS space
Coordinates among a wide range of cross-functional internal and external resources to ensure that products get to market per specifications, within budget and on schedule
Collaborates with cross-functional teams to launch new services, features and enhancements on time and within budget
Gathers input to define product concepts, justifies expenditures for products, defines and analyzes markets, evaluates technologies
Develops detailed product features and requirements and develops implementation plans
Participates in product modification, cost reduction, margin analysis, advertising and promotion, forecasting, product positioning and pricing strategies
Accountable for profit and loss or budgetary management for assigned products
Directs the product planning and scheduling process according to sales volume, inventory requirements and materials availability
Establishes and implements policies and procedures needed to achieve goals
Develops, mentors and trains Specialists to ensure department work performance and objectives are met
Manages, gathers and analyzes competitive intelligence data for product lines
Provides product support and documentation and develops product materials
Own the customer experience - think and act in ways that put customers first
Know your stuff - be enthusiastic learners, users and advocates of technology, products and services
Win as a team - work together and be open to new ideas
Be an active part of the Net Promoter System - join huddles, make call backs and help elevate opportunities
Drive results and growth
Support a culture of inclusion
Do what's right for each other, customers, investors and communities
Other duties and responsibilities as assigned
Skills
Product Management
Unified Communications
UCaaS
Cross-functional Collaboration
Market Analysis
Product Requirements
Forecasting
Pricing Strategies
P&L Management
Budgeting
Comcast
Comcast Corporation is a global media and technology company.