Product Expert - Veeva CRM at Veeva Systems

Boston, Massachusetts, United States

Veeva Systems Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Enterprise SoftwareIndustries

Skills

Key technologies and capabilities for this role

Veeva CRMProduct EvangelismCustomer FeedbackRoadmap PlanningRelease PlanningCommunicationDemo RecordingsStakeholder Engagement

Questions & Answers

Common questions about this position

What is the work location policy for this role?

This is a Work Anywhere position, supporting flexibility to work from home or in the office.

What is the salary for this Product Expert position?

This information is not specified in the job description.

What are the must-have requirements for this role?

Candidates must have 3+ years experience administering and/or implementing Veeva CRM, ability to understand and communicate technical requirements to business and technical audiences, experience interacting with customers and teams in-person and remote, strong analytical and communication skills, self-directed team player attitude, and willingness to travel up to 10%.

What is the company culture like at Veeva Systems?

Veeva is a mission-driven public benefit corporation balancing interests of customers, employees, society, and investors, with a Work Anywhere policy supporting flexibility and a focus on helping life sciences companies bring therapies to patients faster.

What makes a strong candidate for the Product Expert role?

A strong candidate has 3+ years administering or implementing Veeva CRM, excellent communication skills for technical and business audiences, customer interaction experience, analytical abilities, a positive self-directed attitude, and nice-to-haves like creating educational materials, video editing, or software demos.

Veeva Systems

Quality and regulatory software solutions provider

About Veeva Systems

Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.

Pleasanton, CaliforniaHeadquarters
2007Year Founded
$6.8MTotal Funding
IPOCompany Stage
Enterprise Software, Healthcare, Consumer GoodsIndustries
5,001-10,000Employees

Benefits

Parental leave
PTO
Free food
Health, dental, & vision insurance
Gym membership reimbursement

Risks

Manual processes in medtech content management risk compliance issues and market delays.
GenAI features in Vault CRM may face data privacy and security challenges.
Rapid product expansion could lead to integration challenges and customer dissatisfaction.

Differentiation

Veeva Systems specializes in cloud-based software for the life sciences industry.
The company offers a subscription-based model ensuring continuous updates and improvements.
Veeva's Vault CRM Suite connects sales, marketing, and medical for customer-centric engagement.

Upsides

Veeva Compass Patient platform supports patient journey analysis and market sizing.
GenAI features in Vault CRM enhance field productivity with contextual task automation.
Veeva's digital HACCP solution improves safety and efficiency in compliance processes.

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