Product Expert - Veeva CRM

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Enterprise SoftwareIndustries

Requirements

Candidates must have at least 3 years of experience administering and/or implementing Veeva CRM, the ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences, strong analytical and communication skills (written, verbal, and formal presentation), and be a self-directed team player with a positive attitude. Willingness to travel up to 10% is also required.

Responsibilities

As the Product Expert, you will be the product evangelist, providing subject matter expertise for Veeva CRM, staying up to date with the latest features and roadmap direction, sharing product information and best practices with customers through meetings and online communities, engaging with customer stakeholders to share the product vision and roadmap, collecting and prioritizing customer feedback, collaborating with the Product team to deliver product communication, and providing support to all areas of the organization.

Skills

Veeva CRM

Product Evangelism

Customer Feedback

Roadmap Planning

Release Planning

Communication

Demo Recordings

Stakeholder Engagement

Veeva Systems

Quality and regulatory software solutions provider

About Veeva Systems

Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.

Pleasanton, CaliforniaHeadquarters

2007Year Founded

$6.8MTotal Funding

IPOCompany Stage

Enterprise Software, Healthcare, Consumer GoodsIndustries

5,001-10,000Employees

Benefits

Parental leave

PTO

Free food

Health, dental, & vision insurance

Gym membership reimbursement

Risks

Manual processes in medtech content management risk compliance issues and market delays.

GenAI features in Vault CRM may face data privacy and security challenges.

Rapid product expansion could lead to integration challenges and customer dissatisfaction.

Differentiation

Veeva Systems specializes in cloud-based software for the life sciences industry.

The company offers a subscription-based model ensuring continuous updates and improvements.

Veeva's Vault CRM Suite connects sales, marketing, and medical for customer-centric engagement.

Upsides

Veeva Compass Patient platform supports patient journey analysis and market sizing.

GenAI features in Vault CRM enhance field productivity with contextual task automation.

Veeva's digital HACCP solution improves safety and efficiency in compliance processes.

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