Product Designer

Position Overview

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• Job Type:
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AffiniPay is a leading fintech company based in Austin, Texas, specializing in payment and practice management software for professional services firms. Recognized for its rapid growth, AffiniPay is seeking a Product Designer to own the user experience for significant features. This role involves collaborating cross-functionally to identify problems and deliver user-centered design solutions that drive measurable impact. You will be instrumental in defining and optimizing user experiences, crafting intuitive user flows, designing functional interfaces, and ensuring consistency across all product touchpoints.

Responsibilities

• Accelerate Impact:
  • Translate product and business objectives into user-centered design solutions that contribute to product-led growth metrics (e.g., activation, retention, conversion, self-serve adoption).
  • Design and iterate on features leveraging AI and automation to enhance efficiency, personalize user experiences, and deliver demonstrable customer value, aligning with company OKRs.
  • Launch and optimize experiences that encourage users to discover and adopt key features, driving measurable improvements in product engagement.
• Cross-Functional Collaboration:
  • Partner closely with Product Managers, User Researchers, Content Designers, and Stakeholders throughout the discovery, design, and development lifecycle.
  • Collaborate effectively with Engineers, providing clear specifications and ensuring accurate implementation of designs, especially for AI-powered features and automated workflows.
• Champion the User:
  • Develop a deep understanding of user needs and pain points using qualitative and quantitative research methods.
  • Advocate for intuitive, accessible, and consistent user-centric solutions, ensuring features, including AI/automation, are coherent and delightful.
• Design with Expertise:
  • Autonomously select and apply appropriate user-centered design methods and tools (e.g., journey mapping, user flows, competitive audits, AI-powered design tools).
  • Contribute actively to the design system, maintain high-quality deliverables, and ensure design consistency across the product, considering AI/ML driven interfaces.
• Collaborate & Influence:
  • Proactively partner with Product, Engineering, User Research, and Data/Product Science teams to align on goals and share insights.
  • Clearly articulate design decisions, tradeoffs, and technical considerations, particularly regarding AI/automation capabilities and limitations.
• Scalability & Efficiency:
  • Develop scalable, maintainable design solutions optimized for team processes and impact, identifying opportunities for automation.
  • Consider how design decisions contribute to a simple self-serve user experience.
• Innovation & Exploration:
  • Develop design solutions that are scalable, maintainable, and optimized for team processes and impact.

Company Information

AffiniPay is a leading fintech company based in Austin, Texas. As the market leader in professional services payments and practice management software, AffiniPay’s tech products serve legal, accounting, architectural, engineering, and construction firms. AffiniPay has been recognized as one of Inc. 5000’s fastest growing companies in the U.S. for 13 years in a row, and our teams continue to grow as well.