Product Designer

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: Not provided

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better. This role involves using your full range of skills from problem exploration, user research, running ideation sessions, prototyping, UX/UI design and working closely with the engineering team to make things happen. You'll also need to think strategically about the future of the product and contribute to the further development of a scalable design system and process.

Requirements

• Proven experience in end-to-end product design for software platforms, ideally in the SaaS/B2B space.
• Strong portfolio to demonstrate the end-to-end design process.
• Deep expertise working with design systems.
• Experience supporting multiple products.
• Experience collaborating with other product designers, PMs, engineers, and partnering with cross-functional teams across the business.
• Ability to clearly communicate design work and the rationale behind it and back it up with quantitative and qualitative user research data.

Responsibilities

• Work closely with our product and engineering teams to further build out the Paddle platform, creating tools to help software businesses grow.
• Partner with product managers to define and evolve product roadmaps and work closely with engineers as you build, iterate on, and ship ideas.
• Excel at user interviews and user testing.
• Design and prototype intuitive user interfaces.
• Work on building out features that make complex tasks + workflows simple and easy to understand for all levels of customers.
• Collaborate with designers across the organization and use quantitative data and user and market insights to continuously improve our design processes, principles, and tooling.
• Own the customer-facing experience, across both a complex platform used to run hundreds of software companies and a checkout product used by millions of consumers.

Application Instructions

• Not provided

Company Information

• Paddle is backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North.
• We serve over 5000 software sellers in 245 territories globally.
• We operate with a team culture built on ownership, autonomy, and accountability.
• We work alongside engineering in multi-functional product teams.