Mural

Head of Product Design

United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Collaboration Software, AI, Enterprise SoftwareIndustries

Position Overview

  • Location Type: [Not specified]
  • Employment Type: Full-Time
  • Job Title: Head of Design

About the Team: At Mural, we're revolutionizing visual collaboration through innovative software solutions that transform how teams work together. We are a passionate team of creators, technologists, and problem-solvers committed to building tools that unlock human potential and drive better outcomes through collaborative thinking.

Description: This role demands someone who can balance hands-on craft with strategic leadership, a true player/coach who elevates design's influence while delivering exceptional experiences that demonstrate measurable business impact. You’ll create the vision for how AI and human creativity intersect in collaborative experiences. You'll build and mentor a high impact design team while establishing design as a strategic pillar across the organization.

Requirements

  • Experience: 8+ years of design leadership experience with 5+ years managing design teams.
  • Industry: Preferably in SaaS, productivity tools, or creative collaboration products.
  • Portfolio: Impressive portfolio demonstrating personal design excellence and the impact of teams led.
  • AI Experience: Experience designing AI-powered features or products that successfully reached market.
  • Team Building: Track record of building, scaling, and nurturing high-performing design teams and establishing strong design systems.
  • Strategic Thinking: Strategic mindset with demonstrated success elevating design's influence across an organization.
  • Communication: Excellent communication skills with the ability to articulate design decisions to diverse stakeholders.
  • Understanding: Deep understanding of how to balance innovation with practical execution in a fast-moving environment.
  • Passion: Passion for the future of work and collaborative technologies.

Responsibilities

  • Leadership: Build and lead a diverse, high-performing design organization across product design, design systems, and AI experience design.
  • Vision & Strategy: Craft a forward-thinking design vision and strategy that positions Mural at the forefront of AI-enabled collaboration tools.
  • Scaling: Scale design practices, processes, and critique culture that drive consistency and quality while fostering creativity and innovation.
  • Collaboration: Partner with executive leadership to ensure design has a seat at the table in key strategic decisions.
  • Mentorship: Mentor designers at all levels, providing clear growth paths while modeling exceptional craft in your own work.
  • Advocacy: Champion user-centered design principles in our AI initiatives, ensuring solutions balance innovation with usability, ethical considerations, and responsible AI practices.
  • Collaboration: Collaborate with product and engineering leaders to create intelligent workflows that feel natural and enhance user capabilities.
  • Design Language: Establish a design language that gracefully incorporates AI capabilities while maintaining intuitive, cohesive experiences.

Application Instructions

  • [Not specified - Contact the company for application details]

Company Information

  • Company: Mural
  • Industry: Collaborative Technology / SaaS
  • Mission: Revolutionizing visual collaboration through innovative software solutions.
  • Equal Opportunity: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Skills

Design Leadership
Design Systems
AI Experience Design
User-Centered Design
Strategic Leadership
Mentoring
Collaboration
Design Vision
Design Strategy
AI Initiatives

Mural

Digital workspace for team collaboration

About Mural

MURAL provides a digital workspace platform that enhances collaboration and creativity among teams. It allows users to brainstorm, plan, and design together in real-time, regardless of their location. The platform features digital whiteboards, sticky notes, templates, and integrates with other productivity tools, helping teams visualize ideas and streamline workflows. MURAL serves a wide range of clients, including businesses, educational institutions, and non-profits, and operates on a subscription-based model, offering different pricing tiers based on user count and features. This model supports a steady revenue stream and enables ongoing improvements to the service. MURAL distinguishes itself by focusing on uptime and reliability, ensuring that clients can depend on the platform for consistent service.

San Francisco, CaliforniaHeadquarters
2011Year Founded
$210.9MTotal Funding
SERIES_CCompany Stage
Enterprise Software, EducationIndustries
501-1,000Employees

Benefits

Competitive salary
Fully remote team
401(k)
Flexible time off
Company equity
Parental leave
Health insurance
End of Year closure
Fertility benefits
Flexible monthly stipend
Free premium Mural account

Risks

Competition from AI-powered tools by Microsoft and Google threatens market share.
Subscription model may suffer during economic downturns as businesses cut costs.
New brand and UI changes may not appeal to all existing users, risking churn.

Differentiation

Mural offers AI-powered features enhancing productivity and creative collaboration.
Partnership with Theta Lake provides unique compliance solutions for digital whiteboarding.
Mural's new brand identity and UI focus on intuitive and engaging user experiences.

Upsides

AI integration positions Mural as a leader in digital collaboration innovation.
Compliance solutions with Theta Lake cater to financial services' secure collaboration needs.
Winning Microsoft Partner of the Year boosts Mural's credibility and market reach.

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