Product Designer
Rogo- Full Time
- Junior (1 to 2 years), Mid-level (3 to 4 years)
Candidates should have at least 2 years of experience designing and shipping production-level products. A strong portfolio of work and proficiency in Figma or similar design tools are required. Candidates must be passionate about creating user-friendly and visually engaging designs and willing to take ownership of projects from concept to implementation while iterating based on feedback.
The Product Designer will collaborate closely with product and engineering teams to shape the user experience, design system, and overall look and feel of the platform. They will set the foundation for design at the company, influencing product design, culture, and processes as the company scales. The designer will tackle unique challenges associated with scaling and deploying AI applications.
Generative AI solutions for customer support
Decagon.ai provides generative AI solutions designed to improve customer support and operational efficiency for various clients, from large enterprises to growing startups. Their tools automate complex data processes, helping businesses identify themes, detect anomalies, and extract valuable insights from customer interactions. The AI-powered assistance offered by Decagon.ai takes care of routine tasks and learns from human agents, which boosts productivity and enhances customer satisfaction. Unlike many competitors, Decagon.ai focuses on deeply integrating its scalable solutions with clients' internal systems, ensuring smooth automation and support. The company operates on a subscription-based model, allowing clients to access their AI tools and support services. Notable clients include Bilt, Fourthwall, and Vanta, who utilize Decagon.ai's technology for automating ticketing, supporting creators, and improving pre-sales processes.