Product Designer at Decagon

San Francisco, California, United States

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$160,000 – $210,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Consumer Software, AI & Machine LearningIndustries

Skills

Key technologies and capabilities for this role

FigmaUser Experience (UX)User Interface (UI)Design SystemProduct DesignDesign OwnershipIterative DesignVisual DesignCollaborationProduct Development

Questions & Answers

Common questions about this position

What is the salary range for the Product Designer position?

The salary range is $160K - $210K.

Is this Product Designer role remote or office-based?

This information is not specified in the job description.

What skills and experience are required for this Product Designer role?

Requirements include 2+ years of experience designing and shipping production-level products, ownership of projects from concept to implementation, passion for user-friendly and visually engaging designs, experience with Figma or similar tools, and a strong portfolio.

What benefits does Decagon offer for the Product Designer position?

Benefits include medical, dental, and vision coverage, a take-what-you-need vacation policy, and daily lunches, dinners, and snacks in the office.

What makes a strong candidate for this Product Designer role at Decagon?

A strong candidate will have 2+ years of experience shipping products, a strong portfolio, Figma proficiency, and a passion for user-friendly designs, with the ability to own projects and collaborate closely with product and engineering teams.

Decagon

Generative AI solutions for customer support

About Decagon

Decagon.ai provides generative AI solutions designed to improve customer support and operational efficiency for various clients, from large enterprises to growing startups. Their tools automate complex data processes, helping businesses identify themes, detect anomalies, and extract valuable insights from customer interactions. The AI-powered assistance offered by Decagon.ai takes care of routine tasks and learns from human agents, which boosts productivity and enhances customer satisfaction. Unlike many competitors, Decagon.ai focuses on deeply integrating its scalable solutions with clients' internal systems, ensuring smooth automation and support. The company operates on a subscription-based model, allowing clients to access their AI tools and support services. Notable clients include Bilt, Fourthwall, and Vanta, who utilize Decagon.ai's technology for automating ticketing, supporting creators, and improving pre-sales processes.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$97.3MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Meal Benefits

Risks

Increased competition from AI giants like OpenAI and Google threatens Decagon's market share.

Over-reliance on key clients like Bilt and Vanta poses a potential business risk.

Rapid technological advancements could render Decagon's solutions obsolete without continuous innovation.

Differentiation

Decagon.ai offers AI solutions that enhance customer support and operational efficiency.

Their AI-powered agent assistance handles mundane tasks, improving productivity and satisfaction.

Decagon.ai's tools automate complex data processes, unlocking valuable insights from interactions.

Upsides

Increased demand for AI-driven customer support solutions enhances Decagon's market potential.

Growing interest in AI automation tools boosts Decagon's client acquisition opportunities.

Shift towards subscription-based AI services aligns with Decagon's scalable business model.

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