Product Designer

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Conversation Intelligence, AI, Commerce TechnologyIndustries

Requirements

Candidates should demonstrate deep drive and genuine passion for their craft, embrace a customer-centric approach, eager to engage directly with users to ensure our solutions truly address their needs, champion the quality and craftsmanship of every experience — prioritizing thoughtful design, intuitive interactions, and making learning and using our product both easy and delightful, and thrive in a fast-paced environment where they ship product insanely fast so they can learn from customers. Nice to have experience with production-level coding in HTML, CSS, JavaScript, or front-end frameworks like React and Tailwind.

Responsibilities

The Product Designer will evolve our core product while spearheading new verticals across desktop and mobile platforms, tackle ambiguous, greenfield challenges as we expand into new workflows, users, and markets, working alongside customers from day one to uncover real-world problems, onboard customers to early prototypes, gather feedback, and iterate rapidly to build what truly matters, play a pivotal role in defining Rilla’s design culture and shaping how their teams collaborate, and help build an AI product for an industry untouched by modern software, constantly talking to and visiting customers in the field, and working ~70 hrs/week in person with some of the most ambitious people in NYC.

Skills

Product Design

Conversation Intelligence

User Experience (UX)

User Interface (UI)

Customer Feedback

Prototyping

Iterative Design

Mobile Platforms

Desktop Platforms

Rilla

Speech analytics for outside sales teams

About Rilla

Rilla Voice offers a speech analytics service designed specifically for outside sales teams. Its main product is a virtual ridealong tool that records, transcribes, and summarizes sales conversations, providing insights that help sales managers coach their representatives more effectively. This tool allows managers to analyze conversations and improve sales performance without the need for in-person ridealongs, making them significantly more efficient—reportedly 8 times faster and 20 times more effective. Rilla Voice differentiates itself from competitors by focusing on the unique needs of outside sales teams and delivering measurable improvements in sales metrics, such as increased average ticket prices and consistent week-over-week growth for its clients. The goal of Rilla Voice is to enhance the performance of sales teams through better coaching and analytics, ultimately driving higher sales for businesses.

New York City, New YorkHeadquarters

2019Year Founded

$3.8MTotal Funding

SEEDCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

51-200Employees