Senior Product Designer - Serve
Olo- Full Time
- Senior (5 to 8 years)
Candidates should possess previous experience in a Product Design role, working on cross-functional teams in a SaaS environment, and strong communication skills to articulate design decisions and advocate for customer needs. Familiarity with digital design and collaborative tools, such as Figma, is required, along with experience across the entire design process, including research, problem definition, ideation, prototyping, validation, and iteration. A portfolio showcasing web and/or mobile designs from past projects is necessary.
The Product Designer will brainstorm ideas, create prototypes, and test concepts with customers, design exceptional experiences that improve restaurant team management, collaborate with cross-functional teams to create and ship products, conduct customer interviews, usability tests, and on-site observations to understand customer needs, gather feedback to align products with customer needs and business objectives, work with engineers to implement designs, and become an expert in their area of the product while participating in design team initiatives and projects.
Workforce management platform for restaurants
7shifts is a workforce management platform designed for the restaurant industry, offering tools for scheduling, payroll, hiring, and compliance. It simplifies the hiring process and includes features for labor law compliance and staff engagement monitoring. The platform's AI-driven auto-scheduling and actionable insights help restaurant owners make informed decisions and improve operational efficiency. 7shifts aims to enhance team retention and guest experiences by addressing the specific needs of restaurant management.