Product Designer

Position Overview

• Location Type: Remote, In-person (Toronto and Saskatoon offices), or Hybrid
• Job Type: Full-time
• Salary: Not specified

7shifts is a leading all-in-one team management software platform for the restaurant industry, utilized by a significant portion of restaurant workers and thousands of restaurants across North America. Our mission is to simplify team management and enhance restaurant performance, with a long-term vision of empowering restaurant teams.

As a Product Designer at 7shifts, you will be instrumental in crafting user-friendly experiences that address customer challenges and significant industry issues. Reporting to the Manager, Product Design, you will collaborate with Product, Data, Product Marketing, and Engineering teams to own key product areas. You will manage the entire design process, conduct research, and build products that streamline team management and boost restaurant performance.

7shifts is committed to fostering an inclusive work environment that reflects the diversity of the industry we serve. We encourage applications from candidates of all backgrounds.

Responsibilities

• Brainstorm ideas, create prototypes, and test concepts with customers.
• Design exceptional experiences that improve restaurant team management.
• Collaborate with cross-functional and design teams to create and ship simple, user-friendly products.
• Conduct customer interviews, usability tests, and on-site observations to understand customer needs, pain points, and goals.
• Gather feedback from teammates, stakeholders, and customers to ensure product alignment with customer needs and business objectives.
• Work with engineers to implement designs and ensure the quality of shipped products.
• Become an expert in your product area and introduce forward-thinking concepts beneficial to customers.
• Participate in Design team initiatives, projects, and rituals to support team scaling.

Requirements

• Previous experience in a Product Design role within a SaaS environment, working with cross-functional teams.
• Strong communication skills to articulate design decisions and advocate for customer needs.
• Familiarity with digital design and collaborative tools (Figma is used).
• Experience with various design process methods, including research, problem definition, ideation, prototyping, validation, and iteration.
• A portfolio showcasing web and/or mobile designs from past projects.

Preferred Qualifications

• Experience with Agile software development practices.
• Previous experience in the restaurant-tech industry or working in a restaurant setting.

Company Commitment to Team Members

• Opportunity: Be part of an evolving product and a rapidly scaling team, offering unique learning opportunities and accelerated professional growth.
• Challenge: Play a key role in solving real problems for restaurant owners and elevating the industry.
• Culture: Experience a highly-rated workplace that values integrity, adaptability, and collaboration, driving significant impact.
• Equity: Receive equity in a Series C, VC-backed SaaS company, becoming an owner of future success.
• Health and Wellness: Benefit from competitive health benefits, lifestyle spending accounts, corporate discounts, and a supportive parental leave program.
• Flexibility: Enjoy a flexible work environment (remote, in-person, or hybrid) and a flexible vacation policy.