Account Manager - Video Games & Art Production
Keywords StudiosFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must have 7+ years of experience as a producer for onsite video production. Excellent communication and organizational skills are necessary to thrive in a dynamic, high-growth team environment. The role requires the ability to understand ServiceNow's company branding, story, and message, and to align video content with corporate communications and marketing strategies. A minimum of 2 days per week in the Santa Clara office is required, with approximately 10% domestic US travel. Familiarity with storytelling and video production phases, from scope gathering to post-production, is essential.
The Producer will plan, coordinate, produce, and manage video production projects from inception to completion, focusing on delivering high-quality video content to employees. This includes managing internal and external resources, interacting with cross-functional partners, and overseeing production and post-production processes. The role also involves assisting in the development of documentation, workflows, and strategy for the video team, identifying and addressing service gaps to enhance employee satisfaction and the overall experience, and managing project budgets and external vendors as needed. Building internal partnerships and cross-functional processes between departments is also a key responsibility.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.