Processing Supervisor - Canada DC at Skechers

Surrey, British Columbia, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Logistics, WarehousingIndustries

Requirements

Provide direct supervision and coaching to team leads and associates; evaluate performance, identify training needs, and foster development
Mentor high-potential team members and provide input on hiring, promotion, onboarding, and disciplinary actions
Support and coach team leads in managing their own direct reports effectively; ensure accountability across all levels
Drive the performance management cycle including goal setting, performance reviews, and recognition or corrective action
Proactively address employee relations matters, partnering with HR and escalating complex issues as needed
Oversee employee-related administrative functions in compliance with company policies and established deadlines
Set clear, measurable performance goals using key performance indicators (KPIs); drive accountability for departmental results
Ensure timely, accurate handling and shipping of products across all functional areas
Complete and review required reports (e.g., productivity, safety, incident tracking); identify patterns and share insights with leadership
Collaborate with peers and cross-functional leaders to ensure seamless coordination of activities across departments
Ensure alignment with strategic initiatives and contribute to broader distribution and operational excellence programs
Develop and execute short- and long-term operating plans to meet distribution center (DC) goals and daily schedule requirements
Monitor adherence to daily plans by tracking hourly production, flow rates, and inventory levels; take corrective actions when deviations occur
Analyze trends in safety, quality, and performance through active floor presence (MBWA) to drive operational improvements
Research inefficiencies and recommend process, system, or policy improvements to enhance productivity and quality
Participate in or lead budget-related activities, using data to inform labor planning and cost management
Maintain strong cross-functional communication with internal teams, leadership, and external partners to support operational alignment
Use downstream implications to make well-informed decisions that benefit the broader operation, not just the immediate area of responsibility
Act as a liaison between hourly teams and leadership to ensure consistent messaging, expectations, and feedback flow
Ensure strict adherence to safety policies, Prescribed Work Methods (PWM), and compliance protocols across all assigned areas
Monitor safety and maintenance reports, lead local initiatives, and escalate unresolved risks to leadership
Identify and address unsafe behaviors or policy violations promptly, reinforcing a culture of safety and accountability
Handle other duties as necessary to maintain Distribution Center daily operations
Flexibly support other areas of the business or projects as needed, stepping in for leadership coverage, special initiatives, training, or process pilots

Responsibilities

Ensure processing of inventory is handled in a timely manner and maintains procedure requirements in the Distribution Center, including Pick, Pack, Replenishment and Value Added Services functions

Skills

Key technologies and capabilities for this role

Team LeadershipPeople ManagementPerformance ManagementInventory ProcessingPick and PackReplenishmentValue Added ServicesKPIsProductivity ReportingSafety TrackingEmployee CoachingHR Partnership

Questions & Answers

Common questions about this position

What is the work arrangement or location for this Processing Supervisor role?

This information is not specified in the job description.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What key skills and responsibilities are required for the Processing Supervisor role?

The role requires strong leadership and people management skills, including supervising team leads and associates, performance management using KPIs, operational planning, and collaboration across functions in a distribution center environment.

What is the company culture like at Skechers for this role?

Skechers emphasizes comfort innovation, leadership development, performance accountability, cross-functional collaboration, and operational excellence in its distribution center operations.

What makes a strong candidate for the Processing Supervisor position?

Strong candidates will have experience in leadership and coaching teams, driving performance through KPIs, managing distribution center operations like pick, pack, and replenishment, and improving processes through data analysis.