Process Assistant at Rent the Runway

Arlington, Texas, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Fashion, E-commerce, LogisticsIndustries

Requirements

Preferred: Education beyond high school and prior experience leading teams
Positive “can-do” attitude with excellent interpersonal skills
Demonstrated problem solving and analytical skills
Demonstrated written and verbal communication skills across multiple levels
Intermediate computer skills (e.g., spreadsheet software) as well as the ability to operate warehouse tools (e.g., scanner, ladder, warehouse software)
Ability to work flex shifts, hours, nights and weekends as the business dictates
Ability to lift a maximum of 50lbs based on the needs of the role
Operate with a sense of urgency and have attention to detail
Align with the company's core values

Responsibilities

Maintain strong working knowledge of all processes and continue the onboarding process and ramp-up period post training for associates
Assist Operations Managers with the assignment of daily work responsibilities including allocating labor, leading shift start-up meetings and communicating with other departments
Quickly recognize, diagnose and solve workflow challenges for associates and partner with leadership to resolve issues
Monitor daily attendance and break periods and escalate to the Operations Manager as needed for corrective action
Track and report labor hours and UPH
Verify SOP/PMV compliance for the assigned department
Fill in as needed with hourly associate DFC department duties
Assist with keeping the work area clean and organized
Identify and address safety hazards within the work area and coach associates to work safely
Participate in safety initiatives and escalate all safety violations as needed to Operations Manager and Safety Manager
Take on additional duties as assigned by leadership

Skills

Workflow Management

Employee Onboarding

Labor Allocation

Shift Management

Problem Solving

Attendance Monitoring

Labor Tracking

UPH Tracking

SOP Compliance

Rent the Runway

Fashion rental service for designer clothing

About Rent the Runway

Rent the Runway offers a service that allows customers to rent designer clothing and accessories, primarily targeting women who want to update their wardrobe without the commitment of buying items. The company operates on a subscription model with various plans that provide flexibility, such as a set number of items per month or unlimited swaps. Customers can also opt for one-time rentals for special occasions. Rent the Runway manages all logistics, including dry cleaning and shipping, making the rental process easy for users. Unlike traditional retailers, Rent the Runway promotes sustainability by reducing the need for fast fashion and minimizing waste, appealing to those who value both style and environmental responsibility. The goal of Rent the Runway is to provide a convenient, affordable, and sustainable alternative to owning clothing.

New York City, New YorkHeadquarters

2009Year Founded

$390.3MTotal Funding

IPOCompany Stage

Social Impact, Consumer GoodsIndustries

501-1,000Employees

Benefits

Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.

Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.

Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!

Exclusive employee subscription and rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!).

Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.

401k match - an investment in your future.

Company wide events and outings - our team spirit is no joke - we know how to have fun!

Flexible Work Policy: Hybrid Work - when our corporate employees return to the office post COVID they will have the option to work remotely 2-3 days a week, in accordance with Company policies.

Risks

Increased competition from Walmart's Style Tour may draw potential customers away.

Focus on in-person events may strain Rent the Runway's traditionally eCommerce resources.

The new subscription tier may not attract enough customers to offset expansion costs.

Differentiation

Rent the Runway offers a unique 'closet in the cloud' service.

The company provides access to 550+ designer brands at a fraction of retail prices.

Proprietary technology and reverse logistics set Rent the Runway apart from competitors.

Upsides

AI-driven personalization enhances customer satisfaction and retention for Rent the Runway.

The new $119/month subscription tier aims to expand Rent the Runway's customer base.

In-person events and experiences boost customer engagement and brand presence.

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