Principal UX Designer at Lakeside Software

Warsaw, Masovian Voivodeship, Poland

Lakeside Software Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, SoftwareIndustries

Requirements

  • 10+ years of UX Design experience
  • Experience in the B2B, SaaS space
  • Fluency in English
  • Commitment and advocacy to the user
  • Ability to collaborate effectively with stakeholders
  • Sense of ownership and ability to work autonomously
  • Strong written and verbal communication skills
  • Experience with scrum and agile UX
  • Excellent interpersonal skills with experience working cross-functionally
  • Opinionated (in a good way) about process and tools
  • Bachelor's or graduate degree related to UX a plus

Responsibilities

  • Understanding product specifications and user pains
  • Conducting user research and problem discovery
  • Triangulating user research findings with analytics and customer feedback
  • Identifying user personas and workflows
  • Specifying viable information architectures and user flows, including edge cases
  • Developing wireframes and mockups that solve specific user needs
  • Communicating design ideas effectively to developers and Product Managers
  • Crafting long term visions, all the while executing incrementally
  • Identifying and developing iterative usability improvements for the overall product

Skills

UX Design
User Research
Information Architecture
Interaction Design
Visual Design
Ideation
User Personas
Workflow Design
Agile
Product Specifications

Lakeside Software

Digital Experience Monitoring for IT environments

About Lakeside Software

Lakeside Software focuses on Digital Experience Monitoring (DEM) with its main product, SysTrack, which helps large enterprises monitor and analyze IT system performance from the end user's perspective. SysTrack collects data from various endpoints to provide insights that assist IT departments in identifying issues, optimizing resources, and improving productivity. The company differentiates itself by offering a comprehensive view of IT performance and user experience, which is essential for organizations reliant on IT infrastructure. Lakeside Software aims to help organizations reduce IT costs, enhance system performance, and improve user satisfaction.

Bodegraven, NetherlandsHeadquarters
1997Year Founded
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Consulting, Enterprise SoftwareIndustries
201-500Employees

Benefits

Remote Work Options

Risks

Emerging AI-driven startups may erode Lakeside's market share.
Rapid AI advancements could outpace Lakeside's integration capabilities.
Data privacy concerns may arise from SysTrack's extensive data collection.

Differentiation

Lakeside Software leverages AI to optimize IT operations and enhance user experience.
SysTrack provides unmatched data collection and analysis for digital experience management.
Partnership with Qualtrics enhances Lakeside's employee experience technology offerings.

Upsides

Increased demand for remote work solutions boosts interest in SysTrack.
SysTrack's availability on Microsoft Azure Marketplace expands reach and simplifies procurement.
Recognition in Gartner Magic Quadrant strengthens Lakeside's market position.

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