Principal Product Manager - SaaS B2B + SMBs
Constant Contact- Full Time
- Expert & Leadership (9+ years)
Candidates should have experience as a technical product manager, with a focus on APIs, integrations, and data synchronization, along with a strong understanding of RESTful APIs, webhooks, ETL processes, data synchronization methodologies, and API security best practices. Experience in SaaS, enterprise software, or data-driven products is also required, alongside excellent ability to translate technical concepts into business value for stakeholders at all levels and a proven track record of solving complex data integration challenges.
The Principal Technical Product Manager will define and own the vision, strategy, and roadmap for customer integrations and API offerings, ensuring alignment with business goals and customer needs. They will collaborate with engineering teams to design scalable, high-performing APIs and data synchronization frameworks, partner with enterprise customers, developers, and internal teams to gather requirements, prioritize features, and improve API usability, oversee data flow strategies to ensure accuracy, reliability, and consistency across systems, define success metrics, monitor adoption, and continuously optimize the performance of integrations and APIs, and work closely with security teams to ensure that all integrations comply with industry standards and regulatory requirements.
Digital solutions for insurance claims processing
Assured.Claims provides digital solutions specifically for Property and Casualty (P&C) insurance carriers, focusing on enhancing the claims process. Their platform allows insurers to manage claims digitally, utilizing a combination of artificial intelligence and human interaction to facilitate effective communication with all parties involved. A key feature of their service is the First Notice of Loss (FNOL) web app, which helps insurers collect structured data at the beginning of a claim, leading to improved customer experiences and faster claim resolutions. Assured.Claims differentiates itself by offering a white-label solution, enabling insurers to implement their technology under their own brand without needing to develop it themselves. The company's goal is to streamline the claims process for insurers, ultimately improving efficiency and accuracy in claims handling.