Principal Sales & Account Management at Andersen Corporation

Cracow, Lesser Poland Voivodeship, Poland

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Travel TechnologyIndustries

Requirements

Strong communication and presentation skills to represent Sabre value proposition
3 to 5 years’ experience in customer relationship management
Commercial acumen
Project management abilities to lead RFP responses from intake to submission, including scheduling calls, managing timelines, and coordinating internal reviews and approvals
Attention to detail for reviewing RFP documents, ensuring compliance with client requirements, and maintaining brand voice and formatting
Excellent written and verbal communication skills
Fluency in English required. Additional languages are a plus
Ability to handle multiple projects/activities simultaneously
Advanced computer software skills
Demonstrates characteristics: Intellectual, Positive, Passionate, Engaging, Team work, Good work ethic, Detail oriented
Bachelor degree or higher
Based in Krakow, Poland

Responsibilities

Managing existing accounts and ensuring relationships are maintained between Sabre and non-airline customers (e.g., Airports, Universities, Governments)
Acting as the primary point of contact for customers, ensuring satisfaction and retention
Liaising closely with Sabre teams: Product, Delivery, Customer Care, Legal, and Finance
Meeting new business, contract renewal, and revenue targets
Coordinating and contributing to RFP responses, ensuring alignment with prospect needs and internal capabilities
Managing customer expectations and ensuring customer service standards are met
Developing and maintaining relationships with decision makers and influencers within customers and Sabre
Demonstrating understanding of business and market challenges, and articulating Sabre’s capabilities to progress opportunities supporting customer/prospect needs
Operating in a pursuit-leader function to define appropriate solutions, manage internal financial approval processes, and generate proposals in a disciplined, well-documented manner
Developing the Sabre portfolio of products and services within non-airline customers and prospects

Skills

Key technologies and capabilities for this role

Account ManagementSalesCustomer Relationship ManagementRFP ResponsesProposal GenerationContract RenewalRevenue TargetsCross-functional CollaborationProduct Development

Questions & Answers

Common questions about this position

What is the location for this Account Director role?

The role is based in Poland within the EMEA region.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What key skills are required for this Account Director position?

Required skills include strong communication and presentation skills, 3 to 5 years’ experience in customer relationship management, commercial acumen, project management abilities, attention to detail, and excellent written and verbal communication skills with fluency in English.

What does the team structure look like for this role?

The role is part of the EMEA team, reporting to the Regional Director, and involves close liaison with Sabre teams including Product, Delivery, Customer Care, Legal, and Finance.

What experience makes a strong candidate for this position?

Candidates with 3 to 5 years’ experience in customer relationship management, strong project management abilities for leading RFP responses, commercial acumen, and excellent communication skills will stand out.

Andersen Corporation

Specializes in replacement windows and doors

About Andersen Corporation

Renewal by Andersen specializes in replacing windows and doors for homeowners looking to improve their homes. They offer a variety of styles and colors, focusing on high-quality, energy-efficient products. The process begins with a consultation where customers can use an Augmented Reality tool to visualize how different options will look in their homes. After selecting products, precise measurements are taken for a custom fit, and professional technicians handle the installation. This company stands out from competitors by providing a complete service from consultation to installation, ensuring customer satisfaction. Their goal is to enhance the aesthetics, functionality, and energy efficiency of homes while maintaining a strong reputation for quality, as shown by their awards.

Cottage Grove, MinnesotaHeadquarters

1995Year Founded

VENTURE_UNKNOWNCompany Stage

VR & AR, Consumer GoodsIndustries

5,001-10,000Employees

Risks

Rising raw material costs could squeeze profit margins.

Labor shortages may delay project timelines and increase costs.

Emerging smart window technologies could impact market share.

Differentiation

Renewal by Andersen uses Augmented Reality for customer consultations, enhancing decision-making.

The company offers a complete service from consultation to professional installation.

Renewal by Andersen is recognized for high customer satisfaction, winning multiple J.D. Power awards.

Upsides

Increased demand for energy-efficient home improvements boosts market growth.

Expansion into Locust Grove, Georgia, with a $420 million investment enhances capacity.

Growing interest in eco-friendly materials aligns with Andersen's sustainable product offerings.

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