Director of Quality Assurance

The Director of Quality Assurance will develop and execute a comprehensive QA strategy aligned with business objectives and the product roadmap, and build/scale the QA organization by hiring, training, and mentoring QA engineers and analysts. They will establish quality metrics, KPIs, and reporting frameworks, and collaborate with product, engineering, and compliance teams to integrate quality throughout the development lifecycle. Responsibilities also include designing and implementing automated testing frameworks for web applications, APIs, and integrations, overseeing test planning, execution, and reporting for complex insurance workflows, and ensuring comprehensive testing of data accuracy and performance. The role involves leading efforts to implement shift-left testing practices and quality gates in CI/CD pipelines, staying current with QA tools and methodologies, and collaborating with security and compliance teams to validate data protection, privacy controls, and compliance requirements. Additionally, they will develop testing strategies for regulatory reporting, manage risk assessment and mitigation strategies related to product quality, and partner with Product Management to define acceptance criteria and quality standards.