Principal Product Manager, Growth

Canada

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Digital Operations Management, Enterprise SoftwareIndustries

Requirements

Candidates should have 7+ years of product management experience, with at least 3 years focusing on data-led growth products at SaaS organizations. Experience building enterprise-grade products that leverage Machine Learning or Large Language Models is required. Proven analytical and problem-solving skills, ideally with a background in data product management (pipelines, ingestion, modeling, governance, and APIs), strong business acumen, and customer empathy are essential. Preferred qualifications include the ability to foster an inclusive work environment, strong planning skills for complex problems in fast-paced settings, and exceptional written and verbal communication skills.

Responsibilities

The Principal Product Manager will lead the vision, strategy, and execution for AI growth products and services. They will align executive stakeholders around a product roadmap by synthesizing company strategy, customer data, market trends, and competitive insights. The role involves collaborating with data scientists, engineers, designers, and other product managers to create exceptional customer experiences and working with Marketing, Sales, and Customer Success to define and execute go-to-market strategies. Responsibilities also include guiding products through various launch stages with data-driven decision-making to optimize impact and communicating complex concepts to stakeholders.

Skills

Product Management

Machine Learning

Large Language Models

SaaS

Go-to-market strategy

Data analysis

Stakeholder management

Product roadmap

Customer data

Market trends

Competitive insights

PagerDuty

Incident management and response platform

About PagerDuty

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$168.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees