Principal Platform Architect- Public Sector

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Public Sector, Enterprise SoftwareIndustries

Requirements

Candidates must have extensive experience as an architect, guiding customers through digital transformation and leading solutioning discussions. A strong understanding of the ServiceNow platform, including instance strategy, technical governance, core data, and integrations, is essential. The role requires the ability to build relationships with senior customer stakeholders and collaborate effectively with internal and external teams.

Responsibilities

The Principal Platform Architect will provide architectural guidance and technical governance for ServiceNow's largest and most strategic accounts. They will advise customers on best practices for platform adoption, design solutions to drive business outcomes, and ensure the long-term success of technical architectures. Responsibilities include interfacing with executive-level clients, platform owners, enterprise architects, and development teams, as well as contributing to ServiceNow's product strategy and thought leadership.

Skills

Solutioning

Scoping

Technical Governance

Platform Strategy

Cloud-based Platform

Digital Transformation

Stakeholder Management

Agility

Sustainability

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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