Senior Manager, Solutions Architecture (Enterprise Applications)
WillowTreeSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Requirements
Candidates should possess a Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience. They must have at least five years of hands-on ServiceNow experience, with a minimum of two years in a senior technical or architect role. Strong expertise across multiple ServiceNow modules, including ITSM, ITOM, CSM, SPM, HRSD, and others, is required, along with proficiency in scripting using JavaScript and the Glide API. Experience with platform governance, performance tuning, and security best practices is also essential.
Responsibilities
The Principal Platform Architect will be responsible for designing and governing the implementation of scalable, secure, and high-performing ServiceNow solutions. This includes designing end-to-end ServiceNow solutions across various modules, defining and maintaining the platform’s technical architecture roadmap, leading platform governance, and collaborating with business units to translate business needs into technical solutions. The role also involves providing architectural guidance, presenting platform strategy, evaluating new capabilities, and contributing to platform innovation through identifying opportunities for improvement and automation. Furthermore, the architect will serve as a subject matter expert, support the development of reusable solutions, and participate in vendor evaluations and roadmap planning.
Skills
Platform Architecture
Solution Design
Security
Performance Optimization
Digital Transformation
Enterprise Architecture
Data Governance
Business Strategy
Stakeholder Management
Cloud Technologies
ServiceNow
Cloud-based platform for digital workflows
About ServiceNow
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.
Key Metrics
Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees