Senior Palo Alto Engineer
True Zero Technologies- Full Time
- Senior (5 to 8 years)
Candidates must possess a Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent military experience is required. They should have career-level experience in support services, technical support, or a similar troubleshooting role, and demonstrate technical leadership in their area of expertise, specifically related to cyberspace equipment vendors or network security organizations. Strong command of English is essential, and a background in troubleshooting or designing modern networks is preferred.
As a Principal Engineering Escalation Engineer, you will be responsible for intercepting and assisting or driving technical escalations that reach the executive level in engineering, communicating with customer executives, explaining the situation and root cause, providing internal status updates, and addressing technical questions during customer interactions. You will also contribute to out-of-the-box thinking and technical insight within a small, growing team, leveraging your broad and deep technical skills related to telecommunication equipment and Internet traffic.
Provides cybersecurity solutions and services
Palo Alto Networks provides a variety of security solutions aimed at protecting organizations from cyber threats. Their products include firewalls, cloud security solutions, and advanced threat detection systems, which help secure both on-premises and cloud environments. The main components of their offerings are the Strata network security platform, Prisma cloud security suite, and Cortex AI-based security operations platform. These tools work together to manage identity and access, and to prevent modern web attacks. Unlike many competitors, Palo Alto Networks combines hardware, software, and subscription services, allowing clients to receive ongoing updates and support to stay protected against new threats. The company's goal is to ensure that businesses and government agencies can safeguard their digital assets and sensitive information effectively.