Principal Engagement Manager, Federal

Responsibilities

As a Principal Engagement Manager, the individual will be responsible for managing key internal and external initiatives to add value to customers and foster innovation within the organization. This includes delivering project implementations, managing customer navigation during projects, overseeing all phases of projects, and navigating cross-functional teams, both internal and external. They will also initiate and participate in strategic initiatives, develop and present value propositions to customers, mentor team members, identify gaps between actuals and plans, propose solutions, and drive resolutions. Furthermore, the role requires providing weekly/monthly/quarterly updates to customers and internal executive teams, facilitating meetings and retrospectives, and demonstrating strong customer orientation, critical thinking, and negotiation skills.