Responsibilities

The Technical Engagement Manager will lead and manage the end-to-end implementation of assigned projects, maintaining client communication and ensuring projects are completed on time and within budget. They will meet with clients to collect data, customize software systems, lead business-requirements sessions, and guide clients to optimal solutions. Additionally, they will lead clients through system configurations, document requirements, plan and organize project initiatives, utilize company systems to track project status, coordinate client enhancements, and maintain close working relationships with internal and external teams, as well as working with development teams to ensure user stories are reflected in technical design.