Program Manager, Operations
PortProSalary not specified
Full Time
Junior (1 to 2 years)
Principal Coordinator - Students & Grads Programs Operations at Capital One
McLean, Virginia, United States
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Talent Acquisition, Education ProgramsIndustries
Requirements
- High School Diploma, GED or equivalent certification (Basic)
- At least 1 year of experience in corporate event planning or project management (Basic)
- At least 1 year of experience in Microsoft Office or Google Suite (Basic)
- Bachelor’s Degree or military experience (Preferred)
- At least 2 years of experience in corporate event planning or project management (Preferred)
- At least 2 years of experience in Microsoft Office or Google Suite (Preferred)
- Experience working in an agile environment (Preferred)
- Strong planning, organization, and communication skills
- Meticulous attention to detail
- Proven problem solving, analytical, and decision-making skills
- Ability to quickly and effectively adapt to change
- Ability to embrace new systems and process enhancements
- High degree of professionalism and integrity
Responsibilities
- Partner with key program stakeholders to help execute signature Students & Grads Program Events (Experience Weeks, Onboarding, Graduation) supporting event and logistics support services (fun events, catering, swag, hotel room blocks, etc.) in accordance with Capital One's support process, standards and systems
- Manage program budgets, which includes tracking, forecasting, and auditing information on a regular basis
- Help manage, identify, and implement process improvements that enhance the associate experience and/or operational efficiency
- Ensure compliance to policies and procedures through monitoring and coaching
- Coordinate ongoing campus hire and internship trainings and communications
- Manage program communications, including drafting and editing information to be distributed through Team calendar, Google Site, mailbox, newsletter and Slack
- Build and own relationships with internal clients, stakeholders, and external vendors
- Maintain upkeep of Google Drives and Google Sites spaces
- Help escalate issues to ensure efficient resolution
Skills
Event Planning
Logistics
Budget Management
Process Improvement
Stakeholder Management
Communication
Training Coordination
Vendor Management
Google Workspace
Slack
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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