Principal Business Manager - Head of Debit Card Risk at Remitly

Arlington, Virginia, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Financial Services, PaymentsIndustries

Requirements

Bachelor's degree in economics, finance, data or computer science or similar technical fields
10+ years of work experience in finance and fraud or related fields
Experience fraud management for payment cards in financial services industry
Familiarity with current trends and risks in the Payment Card Industry and debit cards specifically
Hands-on experience generating analytical insights from large-scale data using python and SQL or similar programming languages
Experience in project management and problem solving in complex environment
Familiarity with process mapping, control design and fraud investigations
Excellent communication skills and ability to collaborate with a diverse set of key stakeholders

Responsibilities

Develop policies and procedures, conduct reviews to manage and mitigate Card fraud, including application, provisioning and transaction fraud
Design metrics, dashboards and reports, and monitor that fraud losses, customer experience and costs are within our expectations
Use data to generate insights, interpret trends and support root cause analysis
Support strategic changes and initiatives by designing and specifying fraud controls and ensure their effective implementation
Liaise and collaborate with key partner teams, including Product & Engineering, to ensure effective fraud controls are in place for the Debit Card portfolio
Influence the broader strategic decisions of the Debit Card Product Team by providing fraud control insights and communicate Fraud priorities
Collaborate with partner teams to respond to fraud events, mitigate risk and customer impact

Skills

Key technologies and capabilities for this role

Fraud ManagementRisk ManagementDebit CardFraud DetectionPolicy DevelopmentAnalytical InsightsStrategic InitiativesOperations ManagementCard ExpertiseCustomer Experience

Questions & Answers

Common questions about this position

What education and experience are required for this role?

A Bachelor's degree in economics, finance, data or computer science or similar technical fields is required, along with 10+ years of work experience in finance and fraud or related fields.

What are the main responsibilities of the Head of Debit Card Risk?

The role involves developing policies and procedures to manage card fraud, designing metrics and dashboards to monitor fraud losses and customer experience, using data for insights and root cause analysis, supporting strategic initiatives with fraud controls, and collaborating with product and engineering teams.

What is the salary range for this position?

This information is not specified in the job description.

Is this role remote or does it require office work?

This information is not specified in the job description.

What does Remitly's company culture emphasize?

Remitly emphasizes builders, reimaginers, and global thinkers working at the intersection of technology, trust, and transformation, with over 2,800 passionate Remitlians united by a vision to transform lives with trusted financial services.

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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