Associate HR Operations & Payroll Manager
PacvueSalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, TechnologyIndustries
Requirements
- Bachelor’s degree
- At least 3 years of experience in project, program, process or product management
- Preferred: 9+ years of total experience as a Delivery Lead
- Preferred: 9+ years of total experience in Human Resources
- Preferred: Professional Human Resources Certification or Project Management Professional Certification
- Experience in process documentation and tools
- Familiarity with HR systems (Workday, Salesforce)
- Proficient in g-suite and Microsoft Office
- Demonstrated ability to manage multiple priorities simultaneously
- Passion for operational improvement and attention to detail
- Data driven mindset
Responsibilities
- Document, maintain and recommend HR operational processes to ensure clarity, consistency and compliance across the associate lifecycle
- Identify process gaps and inconsistencies, propose and implement improvements through stakeholder partnership
- Collaborate with cross functional and global teams (HR Ops, Payroll, HRBP, TA) to ensure integrated workflows and systems
- Create, own and update Standard Operating Procedures (SOPs), manuals, HR process maps and policies
- Participate in audits and risk reviews by ensuring HR documentation is complete, current and compliant
- Support change management efforts for establishing new processes and enterprise alignment efforts
- Foster a culture of knowledge sharing and operational excellence within the team
- Balance the needs of the organization, leaders and associates to deliver against a robust cross-functional agenda
- Ensure data accuracy and integrity across HR systems
- Plan, execute and support associate engagement initiatives
- Enable program and project management of HR processes and initiatives for scalable operations, contributing to global expansion
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment opportunity.
Where is this role located?
The position is located in Voyager (94001), India, Bangalore, Karnataka.
What skills are required for the Principal Associate, HR role?
The role requires strong analytical capabilities, attention to details, operational discipline, and a passion for learning and continuous improvement.
What is the company culture like at Capital One India?
Capital One India features a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration, and delivers world-class products while solving business problems at scale with advanced analytics and data science.
What makes a strong candidate for this HR Generalist position?
A strong candidate will have strong analytical skills, attention to detail, operational discipline, passion for continuous improvement, and experience interacting with cross-functional global partners to resolve issues and drive process improvements.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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