PointClickCare

Principal AI Engineer

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Health Tech, HealthcareIndustries

Requirements

The Principal AI Engineer must lead the architecture and delivery of agentic AI systems, define technical standards and reusable patterns for reasoning, tool use, and coordinated action, and partner with cross-functional teams to transition prototypes into secure, observable production solutions. This role requires establishing playbooks, evaluation frameworks, and platform components to accelerate adoption, mentoring teams, and ensuring alignment with Responsible AI, security, and regulatory requirements. Experience in defining strategy, evangelizing adoption, and delivering measurable business impact through AI is essential.

Responsibilities

The Principal AI Engineer will set the technical vision and reference architecture for agentic AI across products, defining organization-wide standards for reasoning loops, tool use/function calling, memory, safety, and interoperability. They will build and govern reusable platform components such as model brokers, multi-model routing, orchestration services, evaluation harnesses, prompt/versioning stores, and telemetry to accelerate adoption across teams. This role involves identifying and prioritizing high-value AI use cases, building scalable platforms, and creating playbooks and patterns to accelerate implementation, while also investing in talent development and equipping teams with the skills and tools to embed AI across the organization.

Skills

AI
Machine Learning
Deep Learning
Python
Cloud Computing
Data Science
Software Engineering
Problem Solving
Communication

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters
2000Year Founded
$220MTotal Funding
GRANTCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential
Comprehensive benefits available from day 1
Midweek mingles with free lunch
Wellness spending account
Retirement savings plan with employer match
Flexible PTO
Hybrid work models
Parental leave
Family planning support
Training & development programs
Corporate discounts program
Summer half-day Fridays
Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.
Real-time lab result integration with Sensiva Health raises data privacy concerns.
California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.
Harmony platform improves patient transitions between acute and post-acute care facilities.
Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.
Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.
Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

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