Prin Technical Svc Spec at Medtronic

Koto-ku, Tokyo, Japan

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Baccalaureate degree (or equivalent for non-US degrees per 8 C.F.R. § 214.2(h)(4)(iii)(A)) with minimum 7 years of relevant experience
Advanced degree with minimum 5 years of relevant experience
In APAC Region only: Vocational/Trade certificate with 10 years experience; Diploma/Associate Degree with 8 years experience; Bachelor Degree with 7 years experience
Mastery of a specialty area and full knowledge of industry practices, typically obtained through advanced education combined with experience
Broad knowledge of project management

Responsibilities

Responsible for projects related to CAS products and overall S&R
Involved in marketing and cost (finance) related to S&R
Provides in-house repair service in a repairing/service center or on-site technical service and support without sales & service quota
Provides technical advice to customers, sales personnel, and healthcare professionals responding to product related questions, issues, and problems
Provides sales personnel with technical data necessary for the demonstration of products
Acts as a liaison between sales personnel and customers on technical issues
May make technical presentations at sales meetings and customer locations
Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results
May act as a mentor to colleagues or direct the work of other lower level professionals
Manages large projects or processes with considerable latitude in determining deliverables, limited oversight, coaches, reviews, and delegates work to lower level specialists
Contributes to defining the direction for new products, processes, standards, or operational plans based on business strategy with significant impact on work group results
Develops solutions to moderately complex problems and/or makes moderate to significant improvements of processes, systems, or products independently
Implements solutions to problems
Represents organization as a primary contact for specific projects and initiatives; communicates with internal and external customers and vendors at various levels
May negotiate with others to reach understanding or agreement, and influence decision-making
Provides guidance, coaching, and training to other employees within job area
Manages major/moderately complex projects, involving delegation of work and review of work products, at times acting as a team leader

Skills

Key technologies and capabilities for this role

Project ManagementTechnical SupportRepair ServicesCustomer LiaisonTechnical PresentationsMarketingFinanceMedical Devices

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this a remote position or does it require on-site work?

The role involves providing in-house repair service in a repairing/service center or on-site technical service and support.

What are the key responsibilities of this role?

Responsibilities include providing in-house or on-site technical service and support, offering technical advice to customers and sales personnel, acting as a liaison on technical issues, and making technical presentations.

What is the company culture like at Medtronic?

Medtronic emphasizes a life-long career of exploration and innovation, leading with purpose to champion healthcare access and equity while breaking down barriers to innovation in a connected, compassionate world.

What makes a strong candidate for this Principal Technical Service Specialist role?

A strong candidate is a recognized expert with autonomy to manage large projects, contribute to defining new products or processes, solve moderately complex problems independently, and provide leadership through coaching and delegation.

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

Land your dream remote job 3x faster with AI

Try Jobo Free