Presales Solution Consultant - GRC Solutions at ServiceNow

Dubai, Dubai, United Arab Emirates

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT Service ManagementIndustries

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (e.g., using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry)
Proven pre-sales solution consulting or sales engineering experience with specific demonstrable knowledge of GRC solutions
Demonstrable domain knowledge in one or many of the core GRC domains

Responsibilities

Support solution sales as a technical and domain expert of a client-facing sales team
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Understand customer challenges and goals and map this back to solution capabilities
Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
Act as the domain SME across the broad areas of GRC
Provide feedback to product management about product enhancements that can address customer needs and provide additional value
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
Identify, build-out, and deliver cross-product sales opportunities (solutions that cover multiple different ServiceNow solutions) that map to customer challenges and industry needs
Stay current on competitive analysis, trending regulatory and risk developments, and broader market differentiation
Support/speak at marketing events including executive briefings, conferences, user groups, and trade shows

Skills

GRC

IRM

Solution Consulting

Presales

Risk Management

Security Solutions

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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