Preferred Relationship Manager at Fifth Third Bank

Evergreen Park, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Strong sales and customer service skills
Ability to build deep relationships with customers
Understanding of complex financial concepts and the ability to simplify them for customers
Knowledge of bank products and services
Ability to meet or exceed sales and referral goals
Commitment to risk management and adherence to policies and procedures

Responsibilities

Execute retail strategies and tactics to increase Preferred Program households
Build deep relationships with customers to serve as a trusted advisor
Demonstrate the ability to simplify and communicate complex financial concepts
Participate in financial center huddles and meetings to support sales and motivational activities
Provide guidance to the Financial Center team in the referral/sales process, with a specific focus on Preferred customers
Maintain a well-developed knowledge of bank products and services
Consistently meet or exceed brokerage sales and referral goals
Initiate and maintain customer and prospect contact through various methods (customer interaction, telemarketing, seminars, community events)
Keep current on industry and economic activity to anticipate customer needs and provide solutions

Skills

Key technologies and capabilities for this role

SalesCustomer ServiceRelationship ManagementFinancial ConceptsBank ProductsRisk ManagementConsultative SellingBrokerage SalesTelemarketingReferral Generation

Questions & Answers

Common questions about this position

Is this position remote or onsite?

This is an onsite position.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are required for the Preferred Relationship Manager role?

Required skills include strong sales and customer service skills, ability to build deep relationships with customers, understanding of complex financial concepts to simplify for customers, knowledge of bank products and services, and ability to meet sales and referral goals.

What is the company culture like at Fifth Third Bank?

The company focuses on connecting great people to great opportunities, improving banking through customer connections, and providing financial solutions, with an emphasis on collaboration with financial center teams and delivering positive customer experiences.

What makes a strong candidate for this position?

Strong candidates will have proven sales and customer service skills, the ability to build deep customer relationships, knowledge of financial products, and a track record of meeting sales goals while adhering to risk management policies.

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters

1858Year Founded

IPOCompany Stage

Social Impact, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Paid Sick Leave

Paid Holidays

Performance Bonus

Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.

Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.

Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.

The bank emphasizes community engagement and financial education for client empowerment.

It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.

Partnerships with fintech enhance technological capabilities and customer experience.

Growing interest in sustainable finance attracts environmentally conscious customers.

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