Capital One

Pre-Sales Solutions Architect - Capital One Software - (Remote)

Lake Country, British Columbia, Canada

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BiotechnologyIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full Time
  • Salary: Not provided
  • Description: Capital One is seeking a customer-centric, energetic, and highly-motivated Pre-Sales Solutions Architect to join their team. This role focuses on partnering with customers, internal Product and Engineering teams, and other cross-functional verticals to align technical and business outcomes. The ideal candidate is entrepreneurial, comfortable with diverse teams, and skilled at removing friction from the customer experience. They will help customers embrace and adopt new technology, focusing on the value our technology creates and shaping the customer's perspective. This role requires a strong understanding of architecture transformation discussions and the ability to identify customer pain points and desired outcomes.

Requirements

  • Experienced and collaborative technical pre-sales individual.
  • Customer Solutions Architect, technical pre-sales, or similar role experience.
  • Ability to be technically capable and credible.
  • Ability to shape the customer and solutions-focused skills of their team.
  • Passion for learning and introducing new technology.
  • Ability to identify customer pain points and desired outcomes.
  • Experience in architecture transformation discussions.

Responsibilities

  • Partner with technically skilled customers.
  • Collaborate with internal Product and Engineering teams.
  • Work with other cross-functional verticals.
  • Translate customer needs into Capital One Software solutions.
  • Help customers embrace and adopt new technology.
  • Identify customer pain points and desired outcomes.
  • Contribute to architecture transformation discussions.
  • Introduce new technology to colleagues and customers.

Company Information

  • Company: Capital One
  • Description: Capital One has been a pioneer in tech, going all in on the public cloud and re-architecting applications and data platforms. They’ve open-sourced software tools and forged partnerships with other digital leaders. They are now exploring how to bring some of their internal solutions to market as enterprise B2B software solutions. They have a large engineering organization focused on AI/ML capabilities.

Application Instructions

  • Not provided

Skills

Technical pre-sales
Solution architecture
Customer engagement
Architecture transformation
Technology adoption
Cross-functional collaboration
Customer pain point analysis
Problem-solving
Communication
Team collaboration

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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