Praktikant:in Operations Support (m/w/d)

Berlin, Berlin, Germany

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Not SpecifiedCompensation

InternshipExperience Level

Full TimeJob Type

UnknownVisa

Energy Management, UtilitiesIndustries

Requirements

Candidates must be currently studying or in a gap year and possess fluent German (C1) with good English (B2) skills. Experience in written customer service or with tools like Zendesk, Notion, Excel, or databases is a plus, as is prior exposure to the energy industry.

Responsibilities

The intern will support the team with written customer support via email or chat, handling customer changes, and addressing inquiries about bills and tariffs. They will find practical solutions for clarification cases, learn about energy industry topics, assist with new market partner setup, and support the billing process for metering points. The role also involves contributing ideas to improve processes.

Skills

Customer Support

Email Support

Chat Support

Process Improvement

Market Communication

EDIFACT

Billing

German (C1)

English (B2)

Ostro

AI-driven personalized healthcare solutions

About Ostro

Ostro operates at the forefront of the healthcare technology sector, specializing in personalized healthcare journeys. It embraces cutting-edge AI and ML technologies to ensure compliance with PRC-approved content and offers unique tools like Ostro Navigate for personalization and Ostro Attribute for detailed analytics. This focus on technological sophistication and compliance assurance, combined with its commitment to advancing personalized healthcare experiences, makes it an attractive workplace for professionals looking to impact the healthcare industry positively while working with the latest technology.

Miami, FloridaHeadquarters

2019Year Founded

$69.4MTotal Funding

EARLY_VCCompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Remote Work Options

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Home Office Stipend

Company Equity

Risks

Emerging health tech startups pose a threat to Ostro's market share.

Data privacy concerns could impact Ostro's operations and consumer trust.

Departure of key executives may affect Ostro's strategic direction and leadership stability.

Differentiation

Ostro offers personalized healthcare journeys enhancing consumer and HCP engagement.

Partnerships with companies like CooperSurgical highlight Ostro's focus on patient education.

Ostro's platform bridges the gap between medicine makers and consumers effectively.

Upsides

Ostro's revenue grew by over 250% recently, indicating strong market demand.

The $45 million Series B funding boosts Ostro's expansion and innovation capabilities.

Ostro's collaboration with CooperSurgical enhances its reputation in patient-centric solutions.

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