Community Operations Intern

Employment Type: Part-Time Intern Job Type: Part-Time Intern Location: Remote Intended Start Date: ASAP Working Schedule: Wednesday to Friday from 10am - 4pm PST Pay: $20/hr

About Think Academy

Think Academy US (www.TheThinkAcademy.com) is a recently established education technology (Ed-Tech) company providing K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full-cycle service to foster local children’s ability to think critically, strengthen their logic skills, and help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better!

About This Role

Think Academy U.S. is seeking a Community Operations Intern to help grow and support our Facebook Group community. In this role, you’ll be hands-on with content creation for Educational Technology products, group engagement, and community activities—everything from highlighting key product features to assisting with content planning and group campaigns.

If you’re passionate about building online communities from 0 to 1, love creating engaging posts, and want real experience in community operations and content strategy, we’d love to meet you!

Responsibilities

As a Community Operations Intern at Think Academy, your responsibilities include:

• Welcoming and engaging new group members to foster a friendly, active community.
• Assisting with moderating group discussions and ensuring members follow group rules.
• Helping plan and create engaging posts, polls, or events relevant to our community.
• Supporting in preparing group communications, announcements, and member spotlights.
• Monitoring group activity and providing feedback or ideas to enhance group engagement.
• Collecting and organizing community feedback to help improve our products and content.
• Working closely with the operations and content team to coordinate content strategy, group campaigns, or initiatives.

What We're Looking For

• Students or recent graduates in Marketing, Communications, Education, or related fields.
• Genuine interest in online communities and social media platforms (especially experience with Facebook Groups).
• Excellent written and verbal communication skills in English (Chinese/Spanish is a plus).
• Organized, reliable, and able to manage multiple tasks in a fast-paced environment.
• Friendly, proactive, and creative personality.
• Familiarity with the U.S. K-12 education system and interest in Educational Technology.
• Bonus: Experience in group moderation, content planning, or running community events.

Pay & Benefits Structure

• Professional Growth: Sharpen your communication, strategic thinking, and problem-solving skills through hands-on, real-world experience.
• Flexibility: Work from anywhere!

Company Information

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.