Practice Manager at Optima Dermatology

Bloomington, Indiana, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Dermatology, HealthcareIndustries

Requirements

Bachelor’s Degree, preferred
Five years of experience in management, preferred
Ability to supervise, train, and evaluate new and current staff
Familiarity with medical billing systems, basic medical coding, and basic medical terminology
Demonstrated skills in medical practice management, human resources, and data analysis
Ability to establish and maintain a positive relationship with peers and subordinates
Ability to accomplish required tasks without supervision
Superior verbal and written communication skills
Ability to utilize software, spreadsheets, and word processors

Responsibilities

Implement and enforce policies and procedures for the clinic
Identify and resolve patient satisfaction and patient flow/throughput issues
Participate in the recruitment, training, and orientation of new employees
Select, train, supervise, and monitor quality and production levels of site staff
Develop monthly staff schedule and assist with timecard approval as needed
Ensure cash deposits are properly tracked and deposited
Conduct performance evaluations
Facilitate all clinical site meetings
Monitor inventory and ordering of office supplies, medical supplies, and equipment
Interact with patients, review patient feedback, and address patient service issues
Develop and implement programs to monitor and improve patient satisfaction
Attend community marketing events in accordance with marketing department requirements
Ensure compliance with all Company directives to include patient privacy initiatives as well as employee safety
Audit records to ensure compliance with company policies and procedures
Prepare weekly and monthly operational dashboards and participate in weekly calls with all Practice Managers to review performance dashboards
Ensure compliance with Federal and State employment regulations, OSHA, HHS and labor laws as directed by the human resources department
Facilitate and attend all facility audits and inspections as applicable
Conduct special project and studies as assigned by senior management
Work with all clinic staff to promote teamwork and help ensure a positive and productive work environment
Assure clinic is open and appropriately staffed during regularly scheduled hours and special events and that all facilities and equipment are available, operational, safe, and clean
Coordinate facility and equipment maintenance and other vendor services
Perform front‐end registration and/or clinical tasks as a back‐up in case of absence or high demand

Skills

Operations Management

Staff Supervision

Patient Experience

Compliance

Inventory Management

Performance Evaluations

Staff Scheduling

Cash Handling

HIPAA

OSHA

Dashboard Reporting

Team Training

Optima Dermatology

Comprehensive dermatology and cosmetic skin care services

About Optima Dermatology

Optima Dermatology provides a wide range of dermatology and cosmetic skin care services, catering to individuals with medical skin conditions like eczema and acne, as well as those seeking cosmetic enhancements. The company employs experienced providers who utilize the latest technologies in skin care, offering services that include medical, surgical, and cosmetic dermatology all in one location. What sets Optima Dermatology apart from its competitors is its focus on high-quality, patient-centered care, treating every patient with the same care as a friend or family member. This approach not only improves patient satisfaction but also encourages repeat visits and referrals. The goal of Optima Dermatology is to deliver exceptional patient experiences while addressing diverse skin care needs.

Portsmouth, New HampshireHeadquarters

2018Year Founded

DEBTCompany Stage

HealthcareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Risks

Increased competition could dilute Optima's market share in key regions.

Teledermatology's rise may threaten Optima's traditional consultation model.

Rising equipment costs could impact financial margins and facility maintenance.

Differentiation

Optima Dermatology employs industry-leading providers using the latest skin care technologies.

They offer comprehensive services, including medical, surgical, and cosmetic dermatology under one roof.

Their patient-centric approach treats every patient like family, enhancing satisfaction and loyalty.

Upsides

Teledermatology can expand Optima's reach and patient base significantly.

AI integration in diagnostics can enhance service accuracy and efficiency.

Growing demand for non-invasive procedures aligns with Optima's cosmetic service offerings.

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