Power Sales Operations Specialist at Fortra

Colombia

Fortra Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, Technology, SoftwareIndustries

Requirements

  • 2–4 years of experience in sales operations, revenue operations, or a related role
  • Strong proficiency in Excel
  • Fluent in English
  • Excellent attention to detail and organizational skills
  • Strong communication and collaboration skills
  • Ability to thrive in a fast-paced, high-growth environment

Responsibilities

  • Partner with sales to identify ARR growth opportunities in unique customer accounts
  • Create organized spreadsheets to review ARR growth data with the sales team
  • Clean up customer accounts when necessary
  • Analyze pricing data for unique customer accounts and identify margin opportunities for growth
  • Prepare pricing analysis for review with sales representative
  • Communicate growth opportunities with the sales team and areas of opportunity
  • Assist sales with product pricing validation and discounts on quotes
  • Work with sales to create custom quotes and invoices for customers
  • Assist with quote clean up efforts before and after sales
  • Clean up and organize the CRM databases post sale
  • Partner with the Renewals Specialist to ensure the next renewal quote is sent with the correct dollar value and products
  • Collaborate with Sales to prepare quotes for the OARR process
  • Format and customize MYCAP proposals for both new business and existing customer renewals where this is no additional ALE
  • Manage contract requests and coordinate with internal Legal and Compliance teams
  • Handle documentation for new and existing customers, including NDAs and regulation questionnaires (e.g., DORA)
  • Track and fulfill security document requests from prospects, customers, and partners
  • Partner with Collections to complete Procurement Registration Forms
  • Monitor order status across internal systems and partner portals in collaboration with Collections
  • Proactively communicate order updates to Sales representatives
  • Identify and escalate delays or issues to ensure timely resolution

Skills

Excel
CRM
Pricing Analysis
Sales Operations
Data Analysis
Quote Management
Customer Account Management
ARR Growth
Margin Analysis
Spreadsheets

Fortra

Cybersecurity solutions for businesses and enterprises

About Fortra

Fortra provides cybersecurity solutions aimed at protecting businesses from evolving cyber threats. Their products include threat detection and response, data protection, network security, and automation tools, all designed to work together seamlessly. Fortra differentiates itself from competitors by focusing on customer success and offering integrated and scalable solutions that can adapt to the needs of both small and large organizations. The company's goal is to simplify cybersecurity for its clients, ensuring they can operate securely and efficiently in a complex digital landscape.

Eden Prairie, MinnesotaHeadquarters
1991Year Founded
GROWTH_EQUITY_VCCompany Stage
CybersecurityIndustries
1,001-5,000Employees

Benefits

Flexible Work Hours

Risks

Increased competition from market leaders may impact Fortra's market share and pricing.
Potential class action suit from ransomware attack could harm Fortra's reputation and finances.
Dependency on third-party distributors may affect direct customer relationships and profit margins.

Differentiation

Fortra offers integrated and scalable cybersecurity solutions for diverse business needs.
The company focuses on customer-centric approaches to enhance cybersecurity posture and automation.
Fortra's XDR solution provides comprehensive security across identity, network, cloud, and endpoints.

Upsides

Growing demand for XDR solutions boosts Fortra's market potential and client base.
Strategic partnerships in North America and EMEA expand Fortra's reach and service offerings.
Recognition as a market leader in security awareness training enhances brand reputation.

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