Portfolio Support Officer -2025397 at World Relief

Towson, Maryland, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Humanitarian Aid, NonprofitIndustries

Requirements

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm World Relief’s Core Beliefs and Statement of Faith, and acknowledge World Relief’s Christian Identity and National Evangelicals For the Health of The Nation document
2+ years of hands-on experience in social media and/or mass email marketing, preferably in a nonprofit or donation-based organization
Bachelor’s degree in marketing, communications, or a related field
Excellent written and verbal communication skills; strong copywriting skills
Knowledge of CAN-SPAM Act and GDPR regulations to ensure email compliance (preferred)
Knowledge of key paid advertising marketing metrics and KPIs (preferred)
Understanding of paid advertising best practices, including list management, segmentation, A/B testing, automation (preferred)

Responsibilities

Collaborate with the Portfolio Development Manager (PDM) and Office Directors to implement local engagement strategies that align with national campaigns
Provide copywriting and contextualization support for marketing playbook deliverables, including email appeals, social media captions, landing pages, and digital advertisements
Support major campaign execution through content development and messaging alignment
Coordinate and support email marketing efforts, including segmentation strategies for local offices (LOs), ensuring alignment with HubSpot workflows and national efforts
Source, draft and submit 1–2 stories per month from LOs for use by national teams, while also helping train local staff/volunteers in ethical storytelling and informed consent practices
Manage and maintain CRM systems, including Blackbaud NXT data entry and management, HubSpot segment/list collaboration, and workflow support for story fulfillment, social media, and event lead generation
Provide tailored coaching and systems support in higher-capacity offices and more direct execution in lower-capacity offices
Leverage SharePoint and other internal resources for content access and collaboration
Participate in ongoing training and apply best practices in HubSpot, digital engagement, ethical storytelling and other advancement strategies

Skills

Copywriting

Marketing Strategy

Email Appeals

Social Media Captions

Landing Pages

Digital Advertisements

Content Contextualization

World Relief

Provides humanitarian aid and refugee support

About World Relief

World Relief provides humanitarian aid and development services to vulnerable populations, particularly refugees and those affected by crises. The organization works by partnering with over 6,000 churches and 95,000 local volunteers to deliver support and resources effectively. Its approach includes private sponsorship programs, such as the Welcome Corps, which enables individuals to sponsor refugees resettling in the U.S. Unlike many other organizations, World Relief emphasizes community involvement and faith-based partnerships to extend its reach. The goal of World Relief is to create sustainable solutions that address pressing global issues and improve the lives of those in need.

Baltimore, MarylandHeadquarters

1944Year Founded

$116.7KTotal Funding

GRANTCompany Stage

Government & Public Sector, Social ImpactIndustries

1,001-5,000Employees

Benefits

Health Insurance

Wellness Program

Risks

Faith-based approach may face scrutiny from secular organizations, affecting partnerships.

Expansion in Spokane and North Texas may strain resources and operations.

Reliance on churches and volunteers could be impacted by declining attendance and volunteerism.

Differentiation

World Relief partners with over 6,000 churches and 95,000 volunteers globally.

The organization offers a faith-based approach to humanitarian aid and development.

World Relief engages in private sponsorship programs like the Welcome Corps for refugee resettlement.

Upsides

Increased focus on digital transformation enhances service delivery and donor engagement.

Community sponsorship models like Welcome Corps provide new funding opportunities.

Growing interest in climate change projects opens new funding avenues for World Relief.

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