Hiller Plumbing, Heating, Cooling & Electrical

Plumbing Service Technician

Dickson, Tennessee, United States

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Industrial & Manufacturing, Consumer GoodsIndustries

Requirements

The job description does not list specific requirements, but the role involves creating a positive customer experience, adjusting and repairing sewage and sump pumps, communicating membership benefits, completing documentation, providing accurate pricing, and cutting and installing pipes.

Responsibilities

As a Plumbing Service Technician, the individual will create a positive customer experience, adjust and repair sewage and sump pumps, communicate the benefits of Club Memberships, complete all required documentation, consistently provide accurate True Transparency pricing, cut, thread, assemble, and install pipes, connect valves, caulk joints, and test finished jobs by allowing water to flow correctly.

Skills

Plumbing
Pipe fitting
Pump repair
Customer service
Documentation
Communication
Problem-solving
Installation
Threading
Caulking
Testing

Hiller Plumbing, Heating, Cooling & Electrical

Plumbing, HVAC, and electrical services provider

About Hiller Plumbing, Heating, Cooling & Electrical

Hiller Plumbing, Heating, Cooling & Electrical provides a range of maintenance services for homes and businesses, focusing on plumbing, HVAC, and electrical work. Their services are delivered by skilled technicians who prioritize customer satisfaction, backed by a guarantee that if customers are not happy, the service is free. Hiller stands out from competitors by offering transparent pricing and various financing options, making it easier for clients to afford necessary upgrades. The company operates under a philosophy called WIN5, which aims to benefit customers, employees, the company, communities, and vendors alike. Hiller's goal is to ensure high-quality service and customer loyalty while fostering a positive business environment.

Key Metrics

Nashville, TennesseeHeadquarters
1990Year Founded
VENTURE_UNKNOWNCompany Stage
Industrial & ManufacturingIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Paid Vacation
Paid Holidays
Employee Referral Bonus

Risks

Increased competition in the Southeastern US could erode Hiller's market share.
Rising raw material costs may impact profit margins and pricing strategies.
Labor shortages in skilled trades could affect service quality and availability.

Differentiation

Hiller guarantees satisfaction with 'Happy You'll Be or the Service Is Free'.
The company offers transparent, no-surprise pricing to build customer trust.
Hiller's WIN5 philosophy ensures benefits for customers, employees, and communities.

Upsides

Smart home integration offers growth opportunities for Hiller's HVAC and plumbing services.
Demand for energy-efficient systems allows Hiller to promote eco-friendly products.
Subscription-based maintenance services provide steady revenue and customer retention.

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