Installation Technician

Salary: $57.2K Location Type: Remote Employment Type: Full-Time

Who is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded.

We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity

Flock Safety is looking for an Installation Technician to join our Field Operations team. Our team is comprised of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers. Our technicians are the face of our company and interact frequently with a variety of our customers while out in the field. This is an important role that is crucial to the success of our business.

How you'll make an impact:

• Install poles of varying lengths per install specifications. Requires digging a minimum of 8” x 24” holes.
• Assemble, kit, and install various ancillary components and Flock Safety products.
• Mount solar panels on poles, as well as attaching external batteries to solar panels.
• Affix license-plate reading cameras to poles, angle to capture desired footage.
• Work on both public and private roads, working often on equipment 10-12’ high.
• Occasionally work with a bucket truck and/or ladder to work on equipment up to 30’ high.
• Repair minor breaks in underground irrigation or private wiring.
• Adhere to daily schedule by showing up prepared and on time.
• Complete work in a reasonable time frame.
• Provide installation pictures via the Flock field app.
• Perform work in a safe and professional manner.
• Meet with customers to discuss installation options and perform site surveys.
• Communicate effectively with both internal teams and customers.
• Drive (and bring home daily) a Dodge Promaster 1500 or similar company vehicle.
• Daily inventory management and reporting.
• Project coordination between end users and deployment teams.

The Skillset

This role requires frequent/continuous bending, digging, reaching, climbing, squatting, sitting, standing, walking, driving, and independently lifting up to 50 lbs.

• Prior experience with field work is a plus: construction, security systems, low voltage wiring, or similar.
• Prior knowledge or willingness to be trained to operate and drive a bucket truck on occasion.
• Comfortable driving a work van (Ford Transit) and occasionally a 1 ton pickup truck (Ram 3500) or towing a small trailer.
• Prior use of tow behind compressor, stand on skid steer (Toro Dingo) or ride on skid steer (Bobat) is a plus (training included).
• Must be comfortable working on and around ladders/heights.
• Handyman-like experience whether personally or professionally. Able to think on your feet and problem-solve.