Field Service Engineer I
Band: 4
Employment Type: Full time
Work Schedule: First Shift (Days)
Position Overview
When you join Thermo Fisher Scientific, you become part of an inquisitive team passionate about exploration and discovery. With revenues exceeding $40 billion and the industry's largest investment in R&D, we provide our employees with the resources and opportunities to make significant contributions to the world.
Responsibilities
- Repair, install, and maintain a variety of laboratory equipment products including incubators, centrifuges, cold storage (refrigerators and freezers), computer server-based remote monitoring systems, and other equipment as needed.
- Schedule and complete thorough preventative maintenance service to assure peak uptime of customer equipment.
- Understand customer needs to best promote service contracts, services, and new equipment.
- Manage expenses and spare parts inventory in a timely and accurate manner.
- Document daily service actions through the company work order database.
- Maintain courteous and knowledgeable communication with customers to ensure alignment of all aspects of the service event (status, cost, scheduling, etc.).
Requirements
- Education: Associates Degree in Electronics or Engineering or equivalent education/experience.
- Technical Skills:
- Strong electronic/electrical and mechanical background preferred.
- IT/Networking background preferred.
- Refrigeration experience a plus.
- Advanced knowledge working with basic test equipment such as DMM, tachometer, temperature devices, etc.
- Good understanding of Smart Phones and Computer operations preferred.
- Data Base management a plus.
- Microsoft A+ a plus.
- IT and networking knowledge a plus.
- Refrigeration / HVAC experience a plus.
- Experience:
- Demonstrated mastery of LPD product lines with minimal supervision.
- Proven ability to mentor and train other engineers with difficult service calls that require technical expertise.
- Other:
- Ability to work independently diagnosing and troubleshooting with schematics, diagrams, service manuals, and other technical documentation.
- Must have a valid driver’s license and a safe driving record.
- Ability to drive frequently within territory and travel overnight if necessary.
Environmental Conditions & Work Environment
- Able to lift 40 lbs. without assistance.
- Able to lift 50 lbs. with assistance, and carry 25-30 Lbs. continuously throughout the day.
- Laboratory Setting.
- Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.).
- Must adhere to customer clean room environments and wear appropriate Personal Protective attire as required.
- Standing for full shift.
- Various outside weather conditions.
Application Instructions
Apply today! http://jobs.thermofisher.com
Company Information
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.