Platform Engineer

Position Overview

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Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs.

With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door.

Our engineers work to create technology that solves real-world problems in the crowdsourced delivery space. As a Platform Engineer you will focus on creating and maintaining reusable services, components and tools for application delivery in a fast-paced, agile environment. You will be dedicated to improving the developer experience by enabling the engineering team in their efforts to deploy scalable solutions quickly and efficiently. Our ideal candidate is a skilled full stack engineer with prior experience working on platform engineering solutions.

Responsibilities

• Work on existing systems that allow our engineers to deliver features efficiently, quickly, and reliably.
• Create internal tools to accommodate org-specific workflows, enforce security policies, and maintain compliance with regulatory standards.
• Build, maintain and document custom APIs, CLIs, and web UIs that expose the platform’s functionality and reliability.
• Ensure the best possible performance, quality, and responsiveness of internal toolchains by identifying bugs and solving problems.
• Collaborate with software developers, infrastructure engineers, and other stakeholders on cross-functional teams.
• Work in a fast-paced environment where we are frequently iterating to support the needs of our product engineers by enhancing our internal apps and processes.
• Plan and execute on short-term and long-term engineering goals individually and within the greater technology team.
• Apply experience and knowledge of industry best practices to support and continuously improve the performance, efficiency, and maintainability of existing applications.

Requirements

• Degree in Computer Science or equivalent.
• 4+ years experience as a full stack developer or similar role.
• 1+ year experience working on platform engineering solutions.
• Experience with Cloud Services – (e.g. AWS, Microsoft Azure, Google Cloud, Oracle Cloud).
• Experience with Version Control Systems (e.g. GitHub, GitLab, BitBucket).
• Experience with Containerization (e.g. Docker, Podman).
• Extensive experience with Kubernetes and ArgoCD.
• Monitoring (e.g. New Relic, Sumo Logic, Prometheus, Grafana, ELK Stack (Elastic Search, Logstash, Kibana)).
• Experience designing client-side and server-side architecture.
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery, TypeScript).
• Knowledge of multiple back-end languages (e.g. Go, Ruby, C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js).
• Ability to write and analyze complex SQL queries.

Bonus Points

• Experience tracking DORA metrics and Platform Engineering KPIs.

Why Roadie?

• Competitive compensation packages.
• 100% covered health insurance premiums for yourself.
• 401k with company match.
• Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!).
• Flexible work schedule with unlimited PTO.
• Monthly 3-day weekends.
• Monthly WFH stipend.
• The technology you need to get the job done.